Rodel Ocde
Customer Service Representative
Experienced customer care professional with over 5
years of experience in the retail industry. Passionate
about building lasting relationships with customers.
WORK EXPERIENCE
Customer Service Representative
SKILLS
COLLABERA/BOSCH SERVICE SOLUTIONS INC. I 2017 - 2020
- Customer-Oriented
- Proficient in MS Office and Freshdesk
- Knowledgeable with Shopify
- Bookkeeping (NC III Passer)
- Escalations
- Inbound/Outbound Phone Support
- Email Support
Customer Service Representative
INTELENET GLOBAL SOLUTIONS I 2013 - 2017
LET'S CHAT:-
Blk 6 Lot 50 SummerBreeze Phase II Santa Maria,
Santo Tomas, Batangas-live:.cid.416084d3624db2ec
Instagram: https://www.instagram.com/dellocde/
REFERENCES:
Angel Tinoco
Supervisor, Bosch Service Solutions Inc--
Abigail Estrella
Supervisor, Bosch Service Solutions Inc--
- Inbound Phone Support
- Outbound Phone Support
- Email Support Tier 2
EDUCATIONAL INFO
Colegio de Dagupan
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
- Academic Scholar, Dean's Lister
- Member Pathways Philippines, Achiever's Society
- Vice President for External Affairs
- Civil Service Commission Sub-Professional Passer
Zaragoza National High School
- Class Valedictorian
- Recipient of PGMA Campus Journalism Awardee
- Senator Kiko Pangilinan Gawad Talino Awardee
- Governor, Supreme Student Council
