RODEL M. ESPOSO
E-COMMERCE
SUPERVISOR
CONTACT
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--Al faisaliyah, Jeddah Saudi Arabia
PROFILE
I consider myself to be a diligent team leader who is always open to suggestions
on how quality and efficiency can be improved. My work ethic is second to none and
I have thrived on a new challenge.
Always maintaining safety to be the highest priority. I have proven myself as a
quality leader over my career and I believe that with my extensive experience that I
am prolific asset in my chosen field of work.
WORK EXPERIENCE
E-Commerce Supervisor
Sep. 2019 - Present
Petromin Corp. Primo C-Store
SKILLS
Adaptability
Critical Thinking
Decision Making
Customer Service
Team Player
Fast Learner
Multitasking
Problem Solving
Communication
Management
Provide support analyzing the system and design cost effective solutions that
meet the customer requirements.
Preparing & Generating reports to analyze trend of sales.
Updating & Creating cost
prices & descriptions for products in Primo Store
Preparing Presentation of sales trend.
Managing Home Delivery Portal system (apps).
Investigating market trends and offering products that would appeal to
customers.
Business Support (Admin)
Nov 2015 - Jan 2017
Petromin Corp. Primo C-Store
Provide administrative support to business operations, including document
preparation, data entry, and scheduling meetings.
Coordinate logistics for business events, such as conferences or team-building
activities, including venue booking and attendee management.
Develop and maintain a filing system for essential business documents,
ensuring compliance with data protection regulations.
Assist in financial tasks, such as processing invoices, tracking expenses, and
preparing budget reports.
Customer Service Representative (BPO)
Mar 2015 -Sep 2015
IQOR Philippines, Clark Airbase, Angeles City Pampanga
EDUCATION
Bachelor of Science in Hotel &
Restaurant Management
Republic Central Colleges
2004 - 2008
Client is a telecommunication company based in USA
Handles inbound calls professionally and efficiently,
Provide excellent customer service by addressing inquiries, resolving issues,
and offering appropriate solutions.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members and supervisors to meet performance targets
and goals.
Swing/Shift Manager
Emirates Fast Food Co. LLC (McDonald’S UAE)
LANGUAGES
English
Tagalog
As a Swing Manager, I performed these task:
Food Safety
Internal Communication
Inventory Management
Daily Maintenance and Cleanliness
Managing Crew
Quality Food Production
Exceptional Customer Service
Safety and Security
Scheduling
Training
Nov 2009 - Jan 2015
