Rodalyn Dulla

RODALYN L. DULLA GENERAL VIRTUAL ASSISTANT PROFESSIONAL PROFILE I am an experienced Virtual Assistant specializing in streamlining social media and administrative tasks for startups. With skills in Executive Assistance, Admin Support, Customer Support, Content Creation, Content CONTACT Management, and Social Media Management, I help businesses improve their online presence. - II have successfully managed social media accounts implemented effective - 1650 Purok Mangga, Sto. Nino, Panabo City Brgy. strategies, and provided efficient administrative assistance. My education in Communications and continuous learning keep me up to date with industry trends. Detail-oriented and committed to error-free work, I ensure timely delivery. WORK EXPERIENCE SKILLS Financial Modeling Specialist (FMS) Front Desk Specialist December 2023 -June 2024 - Full time Executive Asisstant As the Front Desk Specialist, I handle client-facing tasks such as transferring calls to our client, managing email correspondence, and processing orders Admin Assistant and bills. I ensure smooth communication and efficient day-to-day operations for our clients. Customer Support Content Creation Content Management iTALK CALL CENTER Executive Assistant & SMM January 2024- November 2024 - Part time As an Executive Assistant, I support the leadership team by managing Social Media Management WordPress Management schedules, organizing meetings, and handling confidential documents. I assist with client communication, prepare reports, and oversee administrative tasks to ensure smooth daily operations within the call center. Sangguniang Panlungsod Office Executive Assistant & SMM July 2022- December 2023 - Fulltime As the Executive Assistant to the City Councilor under the Sangguniang Office, I manage the councilor’s daily schedule, coordinate paperwork, and handle LANGUAGE English Filipino confidential errands with the utmost discretion. I oversee office staff, ensuring efficient workflows, and support the councilor by providing insights and ideas to enhance strategic planning. Additionally, I take charge of organizing and executing programs and activities, ensuring all events and initiatives are wellcoordinated and align with the councilor’s objectives for the community. The Law Firm of JL Macla Executive Assistant & SMM July 2017 - November 2022 - Full time As the EA, my role involves managing schedules, handling communications, coordinating meetings, and providing logistical support, demonstrating strong organizational skills and a commitment to confidentiality. UMBRELLA TRANSFERS Administrative Assistant July 2021-April 2023 - Part time CONTACT I took care of how the company appears online. I regularly update the company website, making sure the information is current and the site is easy to use. - I also manage the company's social media accounts by creating and sharing - content to keep people interested and engaged. I help make sure the company looks good and stays active on the internet. 1650 Purok Mangga, Sto. Nino, Panabo City Brgy. EDUCATION ATENEO DE DAVAO UNIVERSITY Bachelor of Science in Management Accounting S.Y 2004 - 2008 SKILLS Executive Assistant Admin Assistant Customer Support Content Creation Content Management Social Media Management WordPress Management LANGUAGE English Filipino