RODA VICENTE NICOLAS
20B Gabriel St. Santolan, Pasig City 1610--
I’m creative and dedicated professional with more than 15 years experience working in customer service. Proven work ethic, communication, and organizational skills, with a passion for sharing my knowledge to others.
Education
Araullo University - Bachelor of Science in Secondary Education major in English (1999)
Trainings
Social Media Management Certification
Facebook ads Certification
Amazon Online Arbitrage Certification
Basic word press Certification
GVA certification
Work Experience
Sitel Philippines Corporation (2007 to 2021)
Customer Service Associate
51Talk ( 2019 to present )
ESL Teacher
Skills
Oral and written communication skill
Ability to work independently or as a part of the team
Problem-solving
Proficiency in Microsoft Office
Awards and recognition
Best Agent
CEO Award 2018
Character references
Jeffrey Pangcog ( OM ) – Sitel Philippines Corporation
Sharon Capuli (Quality Manager ) – Sitel Philippines Corporation
