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Rocky Vyn
Martin Moran
IT/CSR
Contact
Address
Las Piñas City, NCR, 1740
Phone-
Professional Summary
E-mail-
Seasoned Retail Sales Associate committed to
providing high-quality service and superior guest
experiences. Positive and infectious personality with
excellent interpersonal and relationship-building skills.
Work History
2019-11 -
Customer Service Representative
Current
Concentrix, Muntinlupa City, NCR
Offered advice and assistance to customers,
paying attention to special needs or wants.
Collected customer feedback and made process
changes to exceed customer satisfaction goals
100%.
Provided primary customer support to internal and
external customers in fast-paced environment.
2019-06 -
Crew
2019-10
McDonald's, Las Piñas, NCR
Skills
Complaint resolution
Report preparation
Good listening skills
Technical Support
Money handling abilities
Software updates
Advanced computer
proficiency
Document review
Closely followed protocols for emergency
situations, maintaining calmness and efficiency.
Successfully communicated with all team
members to navigate job duties and complete
daily tasks.
Education
Problem-solving skills
2017-06 -
Information Technology
2019-04
University Of Perpetual Help System DALTA Las Piñas Alabang–Zapote Road, Almanza Uno, Las Pinas, 1740
