Rocio Amanda B. Cinco

Rocio Amanda B. Cinco St. Ignatius, Macasandig Cagayan De Oro City 9000 (---Skype ID: rociofive Experience October 2016 to July 2017 Envizion, Philippines Center Based Tutor Teach Japanese basic English April 2016 to Aug 2016 Nexusbond Part time Online Creative Writer/VA Make social media posts for the client’s project Submit 105 posts everyday Activate accounts Reply to customer’s email Administrative tasks Cagayan de Oro May 2016 to Aug 2016 de Oro Globe Telecommunication Cagayan TPA/ Sales Representative Sell Globe Plan to businesses Submit daily sales report to the supervisor Make an everyday itinerary Oct 2013 to April 2016 Mangoi Cagayan de Oro ESL Teacher Teach Basic English to Koreans and Chinese nationals Make feedback and progress report for students Evaluate students and give level tests Assign books to be use for the class Make monthly evaluation Feb 2013 to Aug 2013 Philippine Call Center Institute (TESDA) Cagayan De Oro Communication Trainer  Teach basic English to college/professionals/ non-professional students  Train students about the call center industry  Give NC II exams PRM Data Quest Outbound Agent Cagayan de Oro City  Sales/Survey/Appointment setting Concentrix Oct. 2009 – Feb. 2010 Cagayan de Oro City Product Support Representative  Give Technical Support to clients/ customers to Cisco products  Customer Service – assist customers how to connect to the internet using the gadget that they’re using.  Sales –if the product is out of warranty, we give options to customers by selling them a new one. Jan. 2006 – Mar. 2006 Bigfoot Global Solutions Student Services Assistant  Assist foreign students with their needs  Prepare schedules for the students Cebu City Education 2000 - 2005 Xavier University – Ateneo de Cagayan Cagayan de Oro City Bachelor of Science in Development Communication  Major in Education Communication / THESIS: "Understanding and Perception of Farmers Regarding Genetically Modified Organisms (GMO)" 1996 - 2000 Corpus Christi High School Cagayan de Oro City Sacred Heart of Jesus Montessori School Cagayan de Oro City Secondary Education 1990 - 1996 Primary Education Skills/Strengths Computer literate; Excellent in oral and written English communication skill; Strong organizational and analytical skill; Strong visual communication skill References Marianne D. Maneja Envizion Philippines, Inc-;-Geidy Kun Team Leader- Globe telecommunication company- Daffny Abecia Head Teacher- Mangoi, Inc-;-Rosanna R. Lim Freelance SEO / Web Designer / Article Writer-/-;-