Rochelle Harris

Rochelle M. Harris Endereço: Av. Doutor Cardoso de Melo 674, Apto 141, Vila Olimpia Tel: +55 -, Email:- Profile Strategically-oriented Labour Relations and Labor Compliance professional, with broad international experience in multinational environments, with regional responsibilities and extensive knowledge of the Latin American context, currently looking for opportunities for complete dedication to Compliance responsibilities. Experienced partner to direction and other stakeholders in labour law-related advisory, employment and union relations, leading organisational change initiatives, acquisitions, divestitures, and consulting regarding legal, financial, and operational HR matters in project work. Compliance Certifications • • • CCEP-I Certified Compliance and Ethics Professional (International), in process CFE- Certified Fraud Examiner, in process Post Graduate Certificate in Compliance, Fundação Getúlio Vargas, 2016 Professional Experience DIRECTOR OF EMPLOYEE RELATIONS AND LABOR COMPLIANCE, LATIN AMERICA UNITEDHEALTH GROUP (WWW.UHG.COM - INCLUDING AMIL) 2016-CURRENT SÃO PAULO, BRASIL Regional responsibility for Brazil, and acquisitions currently underway in the region. 37,000 employees in Brasil, 6 direct reports, 90 unions. • • • • • • • • • • • • • Participation in the Executive Compliance Committee in Brazil, acting in strategies and initiatives to create and promote a culture of accountability and Compliance Active participation in audit committees, including role in yearly risk analysis and mapping Implementation of corrective actions decided upon in Executive Compliance Committee Oversight of HR-tier investigations, including leading investigators, and general supervision of their caseloads, to ensure thorough, complete investigations Investigator role in high-sensitivity and complexity cases, including cases pertaining to upper levels in managerial hierarchy Main contact for Compliance-related consults from shared services areas in the company, maintaining this group up to date on changes and advancements Design, implementation and communication of new policies relating to Employee Relations and Compliance Due diligence lead in acquisition activities and integration of new entities Participation in annual Risk Mapping activities with Compliance, as well as leading the mapping pertinent to Employee Relations and Union-specific matters Participation in Adverse Events committees within hospitals, in representation of Human Resources and Employee Relations Labor law advisory for different areas of the company, providing recommendations, costing, and execution of solutions for both individual and collective matters Continuous labor compliance auditing across all units in the country, including diagnosis of risks, and project management for the implementation of subsequent solutions Representation of the company before labor authorities (Public Ministry of Labor, and the Ministry of Labor), along with the supervision and preparation of company witnesses • • • • • In conjunction with CEOs and Business Unit Directors, the design of long-term, flexible solutions to resolve operational issues in hospitals and office facilities, ensuring the continued viability of the business, while complying with labor law Management of Case Managers in handling of employee and manager issues received through internal helpline Leadership of Union Relations strategy across the country, with a total of 90 unions and requiring interaction with all company CEOs to devise Provision of training to managers in labor law-related material, and in the interpretation of collective bargaining agreement clauses Design and execution of contingency plans across Brazilian hospital operations LABOR RELATIONS MANAGER, LATIN AMERICA. MERCK SHARP & DOHME (WWW.MERCK.COM) 2013-PRESENT SÃO PAULO, BRAZIL Regional responsibility: Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Venezuela, Costa Rica, Curacao, Bermuda, Barbados, Trinidad and Tobago, Jamaica, El Salvador, Honduras, Nicaragua, Dominican Republic, Guatemala, Aruba, Panama • • • • • • • • • • • Provision of labour law advisory to countries in the region in partnership with local inhouse legal, along with planning and implementation of preventative and corrective measures. Changes in procedures and practices in response to legal environment and general market. Participation in Compliance investigations pertinent to HR/labor-related matters.. Default involvement in all cross-border investigations relating to HR/labor matters, as well as remediation planning and implementation Participation in Decision Committee regarding medical events and grants, composed of Labor Relations, Compliance, and Commercial areas Design, implementation, and advisory regarding policies and COPs on marketing and promotional activities for pharmaceutical sales representatives. Direct advisory and interaction with Sales and Marketing areas to ensure operations in compliance with FCPA and UK Bribery Act. Lead labor law aspects of organisational changes such as divestitures, acquisitions, product transfers, downsizing, etc. Includes participation in due diligence activities Design, development,, maintenance, and review of policies and Standard Operating Procedures relating to HR and labour in the region, including severance packaging for restructuring and retention, disciplinary matters, use of third party labour, terminations, , and specific policies for dealing with volatile economies with hyperinflation (Venezuela and Argentina). Participation in labor aspects of initial feasibility studies for proposed organisational initiatives, including risk identification, contingency planning, and analysis of pertinent labour law aspects in all markets involved. Acts as a regional contact point for day-to-day queries regarding application of HRrelated policies and SOPs, and to receive and direct possible Compliance issues resulting. Monitoring collective bargaining agreements in the region, ensuring compliance with terms and conditions, correct handling of union grievances, and participation in financial planning for collective bargaining and union requirements. Direct negotiation with unions in Brazil, Argentina, Mexico, and Venezuela. Design and execution of union relations and negotiation strategies in unionised countries, ensuring harmonious and open relations mitigating the risks of union actions such as strikes and lock-ins, anticipating union vindications, with direct participation in key negotiations. In Brazil, this includes PPR • • • • Design and implementation of labour and workforce planning in plants, in cooperations with plant managers Representation of the company in employer associations (Sindusfarma in Brazil, CAEME in Argentina, CAVEME in Venezuela, etc.). Follow-up actions to align with general industry, participation in benchmarking activities, and subsequent communication of best practices amongst direction. Design, coordinate, and lead organisational change projects, covering plants, corporate operations, and clinical research facilities. Includes collaboration with varying functional units and follow-up, coordination, and monitoring of progress with local team members heading execution. Training design and delivery in varied subject matter for managers, as required. Includes Managing within a Unionised Environment, Crucial Conversations, Leadership During Organisational Change, Coaching for Improvement, Conflict Management, Positive HR Management Practices, Introduction to Labour Legislation for Expatriates, etc. HUMAN RESOURCES MANAGER- CHILE, ARGENTINA, MEXICO + REGIONAL LABOR RELATIONS PROJECT LEAD AVNET INC. (WWW.AVNET.COM) SANTIAGO DE CHILE, CHILE- • • • • • • • • • • • • Monitoring of employment law compliance in Chile, Argentina, and Brazil, and participation in industrial and employment-related issues, collective bargaining (CB), and review of union and CB agreements. Audit of labor law compliance and periodic risk assessment in all Latin American subsidiaries, implementation of controls, policies, and changes to reduce labor risks. Design and implementation of varying regional policies and SOX-compliant SOPs in HR/Labor material, such as payroll processing, grants of authority, termination payouts, order of restructuring, etc. In conjunction with Compliance and Audit areas, facilitator role in training in FCPA (Foreign Corrupt Practices Act) and SOX compliance, and internal Code of Ethics and Conduct Act as a channel of communication to receive and resolve compliance issues relating to HR/LR material, directing to appropriate resources in cases where appropriate and necessary, working in collaboration with Risk Management functions and corporate attorneys. Conduct and participate in local and regional compliance investigations as required. Serve on regional Executive Compliance Committee team as HR counsel, participating in monthly multi-functional area meetings to identify potential areas of vulnerability, and the development of corrective measures. Responsible for executing corrective action plans in-market for resolution of problematic issues. Participation in annual audit (internal and external) activities on representation of Human Resources and Payroll functions. Direct negotiation of Collective Bargaining Agreements with Argentinian unions, handling manager-union grievances. Start-up of HR function within the Argentinean and Chilean operations, undertaking initiatives to accelerate organisational change, aligning the acquired companies to corporate requirements and activities. Establishing of Compensations strategy, carrying out planning and analysis in fixed and variable compensations, with special attention to Argentina in order to mitigate the effects of hyperinflation. Development and reporting of HR KPIs for both countries and communication and diffusion amongst management teams, including turnover, diversity measures, workforce participation, union grievances, policy transgressions, productivity, sales force effectiveness, efficiency of training actions, etc. for corporate stakeholders. HUMAN RESOURCES MANAGER + REGIONAL LABOUR ADVISOR BRISTOL-MYERS SQUIBB COMPANY SANTIAGO DE CHILE, CHILE- Regional Responsibility: HR Management: Chile, Labour-related: Argentina, Chile, Colombia, Ecuador, Venezuela, Peru. • • • • • • • • • • • • Leading of employment law and industrial relations-related issues mainly for Argentina, Chile, and Peru, in charge of union negotiations, on-site audits, and standing as initial go-to advisory point for employment law-related issues in all three countries. Act as trainer in Compliance team, imparting content on the Foreign Corrupt Practices Act (FCPA), Sarbanes-Oxley, and UK Bribery Act, pharmacovigilance, as well as Ethics in the Pharmaceutical Industry, company Ethics and Compliance policies, and training of local staff in investigations and processes. Local Compliance Representative in Chile, including oversight and participation in all investigations for Chile and Argentina cases. Initial receiver of compliance issues for analysis, investigation, future resolution, or reassignment to higher tier where necessary. Provision of guidance to management and employees in interpretation of the company Standards of Ethics and Conduct. Locally responsible for implementing necessary actions to ensure achievement of objectives of company Compliance programme, as well as provision of regular reports to keep regional Corporate Compliance Committee informed of progress. Participation in development of local SOPs and policies, ensuring SOX compliance. Provision of reports and information to Corporate Compliance function on compliance activities and key issues on a continuing basis, participating in measures to improve effectiveness and ensuring certifications processes are complete Participation in regional projects such as plant closures and restructuring efforts in Ecuador and Venezuela, rolling out the SAP HR implementation process in South America, etc. including risk assessment and due diligence phases. Ad-hoc union negotiations, and employment-law advisory for Brazil, Ecuador, and Venezuela, working as first point of contact for labor consult Participation in yearly internal and external audit activities, in representation of HR, responsible for implementation of corrective actions post-audit. Development and oversight of the compensations and benefits strategy for all levels of personnel, resulting from continual market analysis and internal equity studies, including the design of incentive plans for the sales force, and executive bonus options. Other functions relating to Human Resources: recruiting, talent development, succession planning, training, strategic compensations, and payroll matters. LABOR COMPLIANCE AND INDUSTRIAL RELATIONS GENERALIST FORD MOTOR COMPANY AUSTRALIA SYDNEY, AUSTRALIA- • • • Maintenance and reporting of KPIs regarding productivity, sales volume, sales force performance, incentive effectiveness, and other key metrics for employees of Ford retail branches state and countrywide. Representation of company in Industrial Relations conflicts, as well as direct negotiation with union delegates Locally responsible for communication of corporate Compliance initiatives rolled out in the state, collaborating with Finance, Audit, and Commercial functions to provide local input on corporate initiatives, promotion of the Compliance Hotline, awareness of the Standards of Conduct, and communicating new and existing issues and policies. • • • • • • • • • • • • Responsible for introductory and ongoing training in Code of Ethics and Conduct, and ensuring staff local certifications are complete. Heading of EH&S programmes and initiatives, including participation in governmentrequired committees. Participation in Risk Committee in assessing and clearing third-party suppliers. Delivery of group training in in-house systems, sales programmes, market issues, new policies, new products, and management science-related subjects such as coaching, talent management, delegating, etc. Payroll supervision, administration, processing, authorisation and reconciliation. Training in sales techniques (for Engineers), customer service, ISO 9001:2000 process design. Design and implementation (D) of HR processes for ISO 9001:2000 certification. Workforce planning, rostering, management of HR and labour budgets. Management and development of organisation’s compensations strategy and policies on a statewide level, carrying out detailed studies in executive-level and sales force compensation. Execution and oversight of development plans for upper tier management regionally, in conjunction with the corporate Talent Development function. Control of recruitment, selection, hiring, an induction processes, with additional initiatives for accelerated integration into sales force and technical-mechanical roles. Composition, monitoring, and communication of incentive programmes with Sales Managers. University/Intern Experience HUMAN RESOURCES AND INDUSTRIAL RELATIONS INTERN (UNIVERSITY OF SYDNEY STUDENTS AND GRADUATES) YUM! BRANDS (PIZZA HUT, KFC, TACO BELL AUSTRALIAN HEAD OFFICE) SYDNEY, AUSTRALIA- • Further detail available on request BUSINESS OPERATIONS INTERN (UNIVERSITY OF SYDNEY PRE-GRADUATE EXCHANGE PROGRAMME) SHERATON HOTELS GROUP AMSTERDAM, HOLLAND BERLIN, GERMANY- • Further detail available on request Education and Training • • • • • • • • • Fundação Getúlio Vargas Post Graduate Certificate in Brazilian Labour Law 2014 Fundação Getúlio Vargas Post Graduate Certificate in Leading Union Relations in Brazil 2014 HR Policy Association Certificate in Global Labour Relations Mastery 2013 University of Sydney, Australia BA Economic Sciences with Majors in Human Resource Management and Industrial Relations- Universidad Pontificia Catolica de Chile BA in Law- Centro de Estudios Financieros (Financial Studies Centre), Spain Master in Employment Law Advisory- DDI International, USA: DDI Facilitation Certificate 2011 Pontificia Universidad Católica de Chile: Postgraduate Diploma in Human Resources Direction 2008 University of New South Wales, Australia Certificate in Australian Occupational Health and Safety Law 2002 Language and Technical Skills • • • • • • Native English speaker Fluent Spanish, Portuguese, and Dutch Mid-level Excel user, including macros Intermediate MS Project Case oversight capacity in Navex systems (Compliance) Participation in SAP implementation activities (Peoplesoft, Workday) Other Interests • Weight, strength and kickboxing training, photography, reading Further Details Full Name: Rochelle Marie Harris Nationality: Australian Status in Brazil: Permanent Resident, able to work in all activities -) Additional Work Permits: Chilean naturalised by extended residence -), New Zealand, England through parentage.