Rochelle Castro

CASTRO ROCHELLE A motivated employee who shows strong work ethics and hard work. Eager to learn, persistent and professional. Can do multi task and can easily adapt to changes. Can work with minimal supervision and strives hard to provide high quality services to CONTACT clients. - RELEVANT EXPERIENCE - TITLE PROCESSOR https://www.linkedin.com/in /rochelle-castro-aaa14b226 ARMOUR TITLE COMPANY | JAN 2021 - SEPT 2022 Providing quotations to clients such as lenders, realtors, agents etc SKILLS Good communication skills. Excellent in customer service Email Management Proficient in using Microsoft Office Applications Outbound and Inbound calls Social Media Management Used of Google Suites EDUCATION BACKGROUND ASSOCIATE IN COMPUTER TECHNOLOGY COMTEQ Computer and Business College Opening of orders and requesting title searches. Handling refinances and purchases transaction. Preparing and sending title documents, closing disclosures and title binders. Email management , responding to clients inquiries and requests. Outbound and inbound calls. Resolving Title issues such us liens, judgments, claims etc. Preparing Deeds, Tax Certificates, Affidavits,etc. Schedule Closings and receptionist. PROCESS ASSOCIATE GENPACT PHILS. LLC APRIL 2018- APRIL 2021 Receiving inbound and outbound calls. Email Management. Confirming technicians appointment, rescheduling and cancelling appointments. Creating End of Day Reports. Facilitating process update trainings.