Rochelle Butlig

Rochelle Butlig

$6/hr
Knowledgeable in MS Word/ Excel, Hubspot, Google Drive and Gmail.
Reply rate:
37.5%
Availability:
Full-time (40 hrs/wk)
Age:
38 years old
Location:
Makati, Metro Manila, Philippines
Experience:
10 years
ROCHELLE DOSDOS BUTLIG B207 L26 Lotus St Pembo Makati-- OBJECTIVE: I hope to seek a position where my extensive experience in handling outbound, inbound calls and admin skills be of good use and serves as a challenge. QUALIFICATION: - Large work experience in the service industry with absolute customer orientation. Good exposure to the past paced work environment at call center. Pleasant and clean voices with neural accent. Great experience of sales over calls with enough exposure to the job challenges. Great convincing powers developed through complete knowledge of the product and the related fields. Great patience and persistence during the conversation with the customer. PROFESSIONAL EXPERIENCE: Unisource Apparel Inc. ( Dec 2017 - Present) Inside Sales Representative ( Homebased ) ​ - Setting up appointments Creating quotes Responding customers inquiry via email Setting up deal pipelines and deal stages ​Advanced​ ​Credit​ ​Managent​ ​PTY​ ​LTD​ ​ ​-) Senior Relationship Manager ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​- ​Handling inbound and outbound calls Skiptracing using customers information Discussing how credit listing works and how to amend it Handling a team with six staff members Updating KPI’s and work reports Visaya knowledge Process Outsourcing ( 2010 - 2014) Education Planning Consultant - Handling outbound calls. Making follow up calls to the customers inquiring for school. Opening the calls with good greetings and confirming the consent from customers to continue the conversations. Following the quality Assurance Guidelines. Medialink Contact Solutions ( February 2009 - April 2009 ) - Handling outbound calls. Credit card pull out. EDUCATION: - Bachelor of Arts in Communication - ) - Leyte Normal University - Tacloban, City REFERENCES: - Joel Granale Jenny Rose Sarmiento Team Leader QA Analyst -
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