ROCHELLE ANN C. RITEZA
Quezon City, Philippines Contact #: --
OBJECTIVE:
In search of a challenging role where my skills, experience, and knowledge can be utilized to the fullest.
SKILLS/QUALIFICATIONS:
Level-headed and compassionate professional offering more than 6 years of recruiting experience contract and contract to perm positions, more than a year customer service background in a high-volume call center setting, and more than a year of functional experience working in the food service industry.
Successfully sourced and recruited top talented candidates in a biotech, pharmaceutical, IT, engineering, sales, legal, federal and medical device industry within a wide range of skills, and disciplines.
Experienced with the use of different job boards to source for candidates for different requisitions (CareerBuilder, Monster.com, TheLadders, Indeed, Dice, LinkedIn, Reed, CV Library, Techfetch, OCC, CWJobs, Zip Recruiter, TechnoJobs, etc)
Strong interpersonal and communication skills, creativity, excellent attitude towards teamwork and common goals achievement
Ability to interact with all levels of management.
Computer and MS Office proficient (Word, Excel, Outlook, and PowerPoint)
PROFESSIONAL EXPERIENCE
Freelance Recruiter/Consulting (US, UK, Asia, Canada, etc)March 2018 – Present
Supported various clients in their need of recruiter/sourcer.
Sysgen RPOFebruary 2017 – February 2018
Technical RecruiterLegazpi Village, Makati
Responsible for direct sourcing and research by cold calling, networking, name generation, database mining, follow-up on referrals and sourcing of candidates’ region-wide, spanning multiple skill bases.
Works with director, managers, leads, and recruiters to identify candidates using innovative sourcing through methodologies including the internet, networking with candidates, internal databases, and other related methodologies.
Partners with managers, leads, and recruiters to generate ideas, leverage resources, and share information that facilitate an effective search process.
Sourcing of suitable applicants by conducting research on job boards, applicant tracking systems, company web sites etc.
Recruiting passive candidates through phone calls, emails, and general relationship-building
Conducted pre-assessment calls with candidates, verify their qualifications, availability, and compensation requirements, and documented these interviews into the system.
PSG Global SolutionsJanuary 2015 – January 2017
Talent Acquisition/Senior Recruiter IIIAyala Avenue, Makati
Real Staffing
A global leader in the provision of pharma, biotech and medical devices recruitment services, and a specialist provider within Banking & Financial Services, Information & Technology in the UK and US.
Responsibilities/Duties:
Sourcing of suitable applicants by conducting research on job boards, applicant tracking systems, company web sites etc.
Recruiting passive candidates through phone calls, emails, and general relationship-building
Conducted pre-assessment calls with candidates, verify their qualifications, availability, and compensation requirements, and documented these interviews into the system.
Set up interviews between candidates and hiring managers.
Organizing and keeping of candidates’ files, tracking their activities, opportunities, and references
Maintaining a record of candidates sourced through the SS Tracker.
Creating end of day reports of productivity and results
Mentoring and assisting colleagues
Teleperformance PhilippinesOctober 2013 – January 2015
Customer Service RepresentativeOrtigas, Pasig
WellCare Health Plans, Inc. (NYSE: WCG)
Focuses exclusively on providing government-sponsored managed care services, primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, to families, children, seniors, and individuals with complex medical needs.
Responsibilities/Duties:
Answered inbound call from members of plan and provide accurate and appropriate information in response to members’ inquiries.
Educated members on plan benefits, and limits.
Caring for members ages 65 years and above, members with disabilities and members who have ESRD.
Assisted Medicare and Medicaid contracted providers with claim status.
Thoroughly documented all calls.
Kentucky Fried Chicken (KFC)May 2012 – October 2013
Restaurant Team MemberDel Monte, Quezon City
It is the world's second largest restaurant chain (as measured by sales) after McDonald's, with almost 20,000 locations globally in 123 countries and territories as of December 2015. The company is a subsidiary of Yum! Brands, a restaurant company that also owns the Pizza Hut and Taco Bell chains.
Responsibilities/Duties:
Mother station is Pantry.
Hands on experience in managing food preparation activities by following recipes and hygiene standards.
Handled the counter and cash register, as well as managing the kitchen station.
Greeted customers at counter and took orders, suggesting menu items and add-ons to increase revenue.
EDUCATIONAL ATTAINMENT:
Education:University of the East Caloocan
B.S Major in Mechanical Engineering 2010 – 2012
Secondary:University of the East Caloocan 2009 – 2010
Primary:Marriott School 2005 – 2006
Certifications:
Employee of the Quarter
PSG Global Solutions
05/2016
A++ Certificate
PSG Global Solutions
$500,000 Milestone Award
PSG Global Solutions
01/2017
Recruiter of the Month
Systems Generators Philippines, Inc.
06/13/2017
Projects: Project DECO
10/2015-01/2016
Served as a Logistic and Transportation Team POC. A volunteer on an outreach program in PSG (Medical Mission and Christmas Caravan)
Blood Hero 7
Volunteer and a Donor
Blood Hero 8
Volunteer and a Donor
Reference:
Available upon request
