Rochell Dela Cruz Magnaye
#8191 Amante Subd. Brgy. Del Remedio, San Pablo City, 4000 Laguna-
Work Experience
Training & Certification
Mar. 27, 2016 - July 25,
VERIZON ALABANG
CISCO Network Associate
Bootcamp Training
304 Filinvest Ave, Alabang, Muntinlupa, 1781 Metro Manila
Technical Support Representative
July 28, 2014 - July 29, 2016
Rivan IT Center, 2138 Unit A 1.-2
Mendiola Square Bldg. C.M.
Recto, Manila
CONVERGYS ALABANG
Northgate Cyberzon, Filivest Corporate City Alabang
Customer Service Representative II & Data Entry
Jan. 13, 2014 - May 31,
TELETECH STA. ROSA
Robinsons Place Brgy. Tagapo Sta. Rosa, Laguna
Customer Service Representative
Apr. 21, 2013 - Sept. 10,
AEGIS PEOPLE SUPPORT
Ayala ave. con. Sen. Gil Puyat Ave. Makati City
Customer Service Representative
Cisco ID #: CSCO-
Date Tested: 11-Nov.-2016
Nov. 21, 2011 - Mar. 10,
TOSHIBA Information Equipment Phils. (Inc.)
103 SEPZ, Laguna Technopark Biñan, Laguna
Output Encoder
Online Based Training
April - September 2011
DEPT. OF AGRARIAN REFORM
Brgy. Maitim Bay, Los Baños, Laguna
Office Clerk
Technical Skills
Star Date: April 10, 2017
Completion Date: Jul. 5, 2017
Hosted by: Mr. Jason Dulay
LAN & WAN Set up, Cisco Router and Switch configuration
VLAN Configuration, IP Addressing, NAT & PAT
Email, Chat and Phone Support
Schedule/Calendar Management
Basic Social Media Management
Internet Research
MS Office Application
Encoder/Typist/Data Entry
55 wpm
Educational Background
Personal Information
Laguna State Polytechnic University
Nationality:
Religion:
Civil Status:
Weight:
Height:
DOB:
POB:
Filipino
Catholic
Single
96 lbs
5’0
May 29, 1987
Tiaong, Quezon
Brgy. Del Remedio San Pablo City, Laguna
Associate in Information Technology
Date Graduated: March 2011
Dalubhasann ng Lungsod ng San Pablo
Brgy. San Jose, San Pablo City, Laguna
Bachelor of Science in Business Administration
Year- (completed 2 sems)
Character References
Janice M. Sarino
Verizon Alabang
304 Filinvest Ave, Alabang, Muntinlupa, 1781 Metro Manila
Team Leader-
Paula Valdepeña
Convergys Alabang
Northgate Cyberzon, Filinvest Corporate City, Alabang
Team Leader-
Eunice H. Manaog
TOSHIBA
SEPZ, Laguna Technopark Biñan, Laguna
Line Leader-