Rochel Bona

Rochel Bona

$8/hr
E-commerce | Social Media Management | Customer Service Specialist
Reply rate:
40.0%
Availability:
Full-time (40 hrs/wk)
Age:
35 years old
Location:
Imus, Cavite, Philippines
Experience:
8 years
About

I worked as a Customer Service Associate for 2 years, managing chat and email for an Australian Account. I was then promoted as an Escalation Officer and spent 6 years in that role. I have a background in E-commerce, Web and Graphic design. I completed Diploma in Web Development and Multimedia back in 2010.

My Contact Center experience gave me a lot of skills including Email, chat, inbound and Outbound calls.

I am currently working for an E-commerce Platform, providing customer support for building websites, technical issues and manage accounts for their customers.

Languages
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