Robinson Roque
Olongapo City, Philippines --
https://www.linkedin.com/in/robinson-roque-25b39945/
skype .cid.d28c433ad9eb2fe6
RECRUITER
Sourcer, Virtual Assistant, Admin support
A challenging position that would best utilize my expertise in the business environment. This position should have many opportunities for an aggressive, dedicated individual with the leadership abilities needed to advance.
Highlights of Expertise
Recruitment
Sourcing
Telesales / Cold Calling
Resume screener
Customer Service
Team Management
Social Media Management
Admin Support
Linkedin expert
Collections
Career Experience
Salveo Care (thru Gforce Global Agency)
Sydney, Australia
RECRUITMENT RESOURCER & WORKFORCE SUPPORT (Aug 2021 to Sept 2021) - (homebased)
Responsible for sourcing, screening, assessing, and interviewing candidates based in Australia for Personal Care Workers, Domestic Care Workers and Nurses.
Responsible for rostering Personal Care Workers & Domestic Care workers and sending them to residential homes within East and West Melbourne.
Searched resumes in various job portals such as Linkedin, Seek, Indeed, and Facebook. Used Shiftcare and Job Adder as CRM. Also used Slack, Zoom, Outlook Skype and Microsoft Office 365.
Recruitment Group Services
Sydney, Australia
RECRUITER / SOURCER (Nov 2019 to July 2021) -(homebased)
Responsible for sourcing, set appointments, screening, assessment and interviewing of candidates based in Australia & New Zealand (Occupational Therapists, Speech Pathologists, Psychologists, Radiologists, Nurses, some IT roles such as Java, AEM, Front and Back-end Developers) and Chartered Accountants & Auditors.
Solicits and identifies prospective candidates by telephone or email to determine skills, experience and areas for geographic employment, preferences, and availability.
Searched resumes in various job portals such as Linkedin Navigator and Recruiter, Seek and Google. Also used LOXO as CRM. Also used Teams, Outlook, Indeed, Skype and Microsoft Office.
Additional Experience: Office based
ADMIN SUPPORT SPECIALIST MANAGER (2017 to 2019) AU account Dunbrae Subic Inc., Philippines
ADMIN MANAGER (2015 to 2017) AU account Dunbrae Subic Inc., Philippines
SERVICE COORDINATION SUPPORT SUPERVISOR (2014 to 2015) AU account Dunbrae Subic Inc., Philippines
CALL CENTRE TEAM LEADER (2013 to 2014) AU account Dunbrae Subic Inc., Philippines
CUSTOMER SERVICE SUPERVISOR (2010 to 2013) US account iQOR Clarkfield, Philippines
OUTBOUND COLLECTIONS SUPERVISOR (2008 to 2010) AU account iQOR Clarkfield, Philippines
OUTBOUND COLLECTIONS SPECIALIST (2007 to 2008) AU account iQOR Clarkfield, Philippines
TECHNICAL SUPPORT REPRESENTATIVE (2006 to 2007) US account Sutherland Global Services Philippines
CUSTOMER SALES REPRESENTATIVE (2003 to 2006) US account Cyber City Teleservices Ltd. Philippines
Education & Credentials
Bachelor of Arts, Major in English
Columban College, Olongapo City, Philippines (1998 to 2002)
Professional Development
Social Media Marketing Course (16hrs), Sep 2019.
Character References
Isaac Sandler. Director. Recruitment Group Services, Sydney, Australia
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Ryan Reyes. Director of Operations. Concentrix Philippines.
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Girlee Bautista. Operations Manager. Wyndham Clarkfield, Philippines.
Reyes. Director of Operations. Concentrix Philippines.
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