Robinson Okolocha

Robinson Okolocha

Customer Support & Lead generation specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
2 years
About

I am a Customer Support and Lead Generation Specialist with over two years of experience helping businesses manage customer interactions, resolve issues quickly, and generate qualified leads through structured outreach. I have handled 70–100 daily support interactions and consistently maintained high satisfaction and first-contact resolution rates.

In lead generation and outbound calling roles, I make 80–120 calls per day, qualify prospects, and schedule 15–20 appointments weekly. I am skilled with CRM tools such as HubSpot, Zoho, and Salesforce, and I maintain excellent data accuracy and follow-up discipline.

I bring strong communication, problem-solving abilities, and a reliable remote work setup that includes fiber optics, Spectranet, and Ethernet-supported connections for stable performance.

I am committed to helping businesses improve customer satisfaction, build a strong sales pipeline, and maintain smooth remote operations.

Skills
Languages
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