Robin Savage

- Robin Savage www.linkedin.com/in/robin-savage (LinkedIn) github.com/savagewebdev (Portfolio) Summary Contact Top Skills HTML5 Cascading Style Sheets (CSS) JavaScript Front End Web Developer Greater Minneapolis-St. Paul Area I’m a software engineer (front-end) with a rich background in financial services. I aim to combine my background in financial services with software development to create UI & job aid tools for companies looking to create more user-friendly web platforms. Most recently, I've experimented with PowerShell's C# and JavaScript integration for automation purposes. Skills: AngularJS, Knockout, Jquery, Jasmine, JavaScript OOB, HTML5, CSS3 Experience Wells Fargo Home Mortgage Loan Document Specialist 3 March 2019 - Present Greater Minneapolis-St. Paul Area As a Loan Doc Specialist at Wells Fargo, I facilitate the gathering and preview of condominium loan documents for underwriting review. The position primarily involves the use of problem-solving, data entry & analysis, but I've also managed to integrate a significant amount of coding into the position in order to streamline and expedite its processes. Using Microsoft PowerShell, I developed an app w/GUI to search, open, and create new & pre-existing project folders to store documents. Using a combination of JavaScript and jQuery, I developed several snippets of code to expedite note entry into webbased loan origination apps. And using Excel, I regularly use VLOOKUP together with concatenation and Macros to create letter templates to be sent to insurance agencies & HOAs. Optum Outreach Coordinator August 2018 - January 2019 (6 months) Greater Minneapolis-St. Paul Area Interacted with providers to facilitate transfer of provider information queries. Oversaw auditing process across multiple stages of production. Manipulated Page 1 of 4 DOM/utilized Jquery to capture pertinent provider information. Developed Excel spreadsheets to handle workflow using formulas and VBA macros. Chanticlear Pizza Delivery Specialist May 2018 - November 2018 (7 months) Greater Minneapolis-St. Paul Area Wells Fargo Home Mortgage Research & Remediation Analyst August 2015 - May 2018 (2 years 10 months) Greater Minneapolis-St. Paul Area A position with Wells Fargo's Appraisal Pipeline Management department. It involved daily interaction with the Appraisal Management Companies (AMC's) and Wells Fargo (WFHM) to resolve delays throughout the appraisal process. This involved holding the AMC's and their appraisers responsible for meeting service level agreements and exploring opportunities for creating competition from other AMC's, and it involved contact internal WFHM contacts in order to expedite turnaround times. Daily operations involved utilizing several vendor aggregate and loan origination systems, manipulating/designing spreadsheets to make a greater use of daily reports, requesting documentation/origination documents from processors and underwriters, maintaining detailed notes of appraiser trends and responses, diagnosing the reason(s) for an appraisal's delay, and following-up with AMC's regarding the specific cause(s) of delay. This same position was held under two separate contracts: From August 2015 - May 2016 & June 2017 - May 2018. Wells Fargo Property Loss Research & Remediation Associate December 2016 - May 2017 (6 months) Greater Minneapolis-St. Paul Area Mediated home insurance claim funds for mortgage customers. Collected and reviewed documents relating to claims process, including contracts, bids, and waiver agreements. Worked with vendors, contractors, customers, and attorneys to bring claims to completion. Willis Towers Watson Page 2 of 4 Benefits Specialist August 2014 - July 2015 (1 year) Greater Minneapolis-St. Paul Area My responsibilities include receiving inbound and making outbound calls, utilizing and updating participant information, interacting with Administration and BOC through email and client systems, providing feedback on processes and procedures, keeping detailed notes, tracking workflow, handling confidential health information, providing follow-up and resolution, managing billable time, problem-solving, multitasking, and utilizing Microsoft Excel, Word, and Outlook software, as well as Health and Welfare, COBRA Admin, and Pension systems. A temporary/contracted position through Robert Half. Metropolitan Center for Independent Living Direct Support Professional September 2007 - December 2014 (7 years 4 months) Intermittent employment. Assisted disabled client with everyday living by undertaking tasks such as preparing medications and meals; maintaining a clean and hygienic living environment; transporting clients to different locations; and keeping a daily journal of readings, activities, and other important information. Sought to maximize client’s independence by asking to offer assistance when needed and showing appreciation for his ability to contribute to society. Developed an understanding of how to communicate effectively with clients and managers. US Banccorp Mortgage Assistant August 2011 - January 2014 (2 years 6 months) Greater Minneapolis-St. Paul Area Receiving and entering mortgage and title policy information for final review. Responsibilities also include mail sorting, data entry, utilization of Outlook and Excel, sorting/compiling mortgage information, subordinations, title policies, and communicating with title companies. Position involved frequent use of a copier/printer/FAX machine. A temporary/contracted position through Robert Half. Wells Fargo Business Banking March 2010 - January 2011 (11 months) Greater Minneapolis-St. Paul Area Servicing business accounts and offer financial solutions to business customers. Solving complex problems utilizing different software platforms. Page 3 of 4 Multitasking. Sales & Referrals. Inter-departmental communication. Responsible for safekeeping sensitive information. Handle both outgoing and incoming calls. Use of spreadsheets and Microsoft Office software. Education Udacity Web Developer Nanodegree, Web Developer · (2019 - 2019) North Hennepin Community College Associate's degree, Liberal Arts and Sciences, General Studies and Humanities · (2007 - 2009) Page 4 of 4