Robin Ramdeen

ROBIN RAMDEEN Contact:- Email:-Trinidad & Tobago I invite you to view my Complete Profile: HERE. SKILLS INFORMATION TECHNOLOGY • Active Directory, LDAP , Microsoft 365, Grand Stream IP PBX Trouble Shooting LAN, WAN, VPN, firewalls, routers, and switches Database management Cyber Security • • • • WORK EXPERIENCE CONTENT CREATION VIDEO EDITOR • • • • • • • • • • • Adobe Creative Suite Midjourney, Dall-E Stable Diffusion Suno, RunwayML, D-ID, Captions ChatGPT, Claude, Perplexity Prompt Engineering • Motion Graphic Design Video Editing software Audio Editing software Color Grading Content Strategy Motion Graphics and Animation File Management Content Creator TracVerse (Part-time since 2023) • • • • • Develop written, visual, and multimedia content for various social and digital platforms. Research industry trends, audience preferences and popular content formats. Brainstorm and innovate new content ideas with marketing, design and product teams to align content with company’s objectives and brand. Plan and schedule content calendars to ensure consistent, timely output across platforms. Edit video content to relate with target audience. Video Editor VisCap Vid Media -) • • • • • • Analysed raw video footage to identify the best content and determined how to organize it to achieve the desired narrative or storytelling outcome. Arranged video clips, sequences, and scenes in a cohesive and engaging manner, ensuring a smooth flow that aligns with the project’s objectives and style. Incorporated visual transitions, special effects, graphics, and animations to enhance the visual appeal and create a more engaging viewer experience. Adjusted colours, exposure, contrast, and brightness to ensure consistency across all clips and achieve the desired visual style or mood. Synced audio with video, adjusted audio levels, cleaned up background noise, and integrated sound effects, music, and dialogue to enhance storytelling. Communicated progress, shared drafts for feedback, and incorporated revisions to meet client expectations using SLACK. WORK EXPERIENCE ICT Officer The Roman Catholic Archbishop of Port of Spain -) IT Infrastructure Management • Maintained and managed the IT infrastructure, including servers, network systems, and communication tools across the Archdiocese office and 11 associated institutions. • Ensured efficient operation of hardware, software, and networks (LAN/WAN) to support System Administration • Administered and managed Active Directory, LDAP, and other access control systems for secure and organized digital resource management. • Managed user accounts, permissions, and roles for staff and clergy as needed. • Served as PBX System Administrator, managing IP telephony infrastructure. • Oversee the security of the IT systems, ensuring backups, disaster recovery plans, and data protection policies were in place. Technical Support • Provided end-user support for IT issues including hardware/software troubleshooting, printing issues, and system updates. • Scheduled software upgrades and patches, ensuring systems were up-to-date and secure. • Maintained an up-to-date inventory of IT equipment and perform routine maintenance and updates. • Coordinated vendor repairs and maintenance. Cybersecurity and Data Protection • Contributed to the development of ICT policies and procedures. • Implemented and managed firewall systems, antivirus software, and other cybersecurity measures. • Conducted regular audits to detect and address potential vulnerabilities in the IT infrastructure Digital Communication and Multimedia Support • Supported and managed the use of digital communication tools, including email systems, video conferencing platforms, and web-based tools. • Assisted with the setup and support of multimedia equipment for events, live streams of masses, and other digital outreach initiatives. Project Management and Vendor Coordination • Managed IT-related projects such as system upgrades, new software deployments, or transitioning to new platforms. • Coordinated with external vendors and service providers for equipment purchases, software Training and Development • Provided training to clergy and staff on IT systems, cybersecurity best practices, and digital tools. QUALIFICATIONS Diploma in Certified Information Systems Security Professional (CISSP 2019) Alison (2024 - Currently) Introduction to Motion Graphics Digital Communication Import- Export Management College of Science, Technology & Applied Arts of Trinidad & Tobago (2018) CompTIA Network+ Elastix IP PBX Maintenance School of Business and Computer Science LTD Computer and Controls (2014) (2015) ADDITIONAL QUALIFICATIONS Advanced Diploma in Computer Science CTS College of Business and Computer (2010) Diploma in Computer Science | VB.Net |Programming Methods | Cert. Business Administration School of Accounting & Management -) Finance AI-Powered VC Deal Sourcing Externship Lab Ignite XL Paragon One (2023) Sports Coaching Course: Foundation & Level 1 West Indies Cricket Board -) Blockchain A-Z: Learn How to Build a Your First Blockchain Udemy (2022) Sports Administrators: Level 1 & 2 International Olympic Committee Olympic Solidarity and the National Olympic Committee of Trinidad and Tobago -) Other Principles of Real Estate Sales Roytec (2021) The Art of Interviews Workshop Green Screen – The Environmental Film Festival (2018) First Aid | CPR/AED Trinidad and Tobago Red Cross Society (2017) ACHIEVEMENT Caribbean Tech Entrepreneurship Programme 4th Place Caribbean Development Bank -) MEMBERSHIP Former Chairman of Cricket | Senior Cricket Team Captain | Clinic Coach | Committee The Harvard Club (Since 2001) Junior & Senior Cricket Team Crystal Stream Windball Cricket Club (Since 1994) Creative Enthusiast Trinidad & Tobago Photographic Society -) REFERENCES Hayden Butts IT Consultant Phone:- Email:-Gavin Barker Senior ICT Officer Phone:- Email:- Shawn Melville Managing Director Phone:- Email:-