Robin Jay Andrion

ROBIN JAY ANDRION General Virtual Assistant PROFILE SUMMARY EDUCATION Bachelor of Science in Information and Communications Technology Pangasinan State Univeristy- My mission is to work hand-in-hand with a client in reaching their goals for their company by utilizing the skills that I have gained from years of experience in the professional world. Administrative Assistant and Customer Service Representative with 10+ years of experience providing outstanding performance in office administration, data entry and reports creation with great attention to detail, and providing great customer service to clients and customers either face-to-face or over the phone. A graduate of BS Information and Communications Technology, having excellent skills in computer productivity tools. WORK EXERIENCE Administrative Assistant II / Department of Education / Urdaneta City October 2016 to November 2022  Accomplishing Maintenance and Other Operating Expenses (MOOE) Fund reports including but not limited to purchases, bills payment, contracts, travel documents, and job order payments, liquidating 100% of funds Doing market research, purchasing of supplies, paying of bills Bachelor of Science in Biology Undergraduate University of the Philippines - Baguio 2006 REFERENCES Name: Richmund Abalos Company: VSPH Position: Inside Sales Associate VA Phone Number: - Name: Marbhen Paderes Company: AmazonPrime.PH Position: CEO/Owner Phone Number: - Name: Aiko I. Solomon Company: DAFSIS/ Canva Position: Teacher III / Freelancer Email Address:-   Creation and maintenance of school forms and other reports  Providing computer technical support to all school employees Administrative Assistant I / Philippine National Police / Pangasinan November 2014 to August 2016  Investigation Office records database management, making sure crime incidents and criminal cases are properly entered into the computer system, whilst keeping utmost confidentiality  Making weekly PowerPoint presentation of Chief-of-Police to be presented in the Provincial Office or other higher offices  Creation and releasing of Police Clearances Customer Service Representative / SITEL / Baguio City November 2011 to June 2013  Handle 100+ calls per day, providing compassion, empathy, and proper solutions to customers’ concerns while following company rules and processes properly, step-by-step  Collect customer information and entering it to company database system with great attention to detail Phone Number / WhatsApp - Email Address-Skype live:.cid.e9a54a9cdbcb2c6b Address 237 Pao, Manaoag, Pangasinan  Was awarded with certificates for 100% Overall Customer Satisfaction SKILLS