Roberto Zanardo

Via Pascoli,6 22035 Canzo COMO Lombardia, Italy (- -- it.linkedin.com/in/rzanardo ROBERTO ZANARDO Software Analyst, CRM/ERP Specialist SUMMARY I'm an experienced professional with skills applied in different fields of business. My approach is enthusiast, curious and practical. This has awarded me to date allowing to cover a wide range of customers: from small to enterprise sized businesses companies and institutions. I am very methodic and autonomous on problem solving and team management. Over the years, i’ve focused specifically on database management, development, ERP, document processing and management, analysis of customers needs and business processes for customization of company IT. I’ve also delivered a full working insurance management system from scratch and managed various level of applications and reporting for banking and insurance. As project manager with AGILE methodology I have several years of experience in building complex IT systems with a solid experience on web based applications. I’ve also directed help desk support teams and often collaborated with international teams.I am a fast learner and enthusiast to approach new challenges and will be glad to help your company improvement. Work EXPERIENCE HIGHLIGHTS EGLUE CUSTOMER COMMUNICATION MGMT | BUSINESS ANALYSIS AND DEVELOPMENT 02/2016 –Today Full customization of Odoo 8 for lead, opportunity and claim management linked to human resource allocation and project management. METALNORD srl| NPS srl| OTHERS |BUSINESS ANALYSIS AND DEVELOPMENT 05/2009 – 2016 Implementation of full ERP systems for accounting and MRP on OpenERP 7 with module customizations to manage parametric Bill of Materials which allow to calculate components dimension for finished product upon customized formulas.Module is available on GitHub. Logistics and delivery management with customized quotations and accounting. It manage also state of requests, good loading schedule, delivery options and custom procedure for invoice generation. PROGRESSIVE – EIG LTD | BUSINESS ANALYSIS - PROJECT MANAGEMENT 03/2007 – 05/2009 Delivering of web platform with .NET Framework 3.5 specifically designed for online insurance companies and insurance sales networks. Integration of third-part software for post-sale management, accounting, claims and reporting. NUOVA CS | DEVELOPER 06/2005 – 03/2007 Complete system for document storage and management in cooperation with major service center of north Italy. Documents are scanned or generated by spools and compressed in a datacenter. Web application allows customer to search for any indexed field, making the documentation available at any location. Used by major firms like CAMPARI BEVERAGES, SARA ASSICURAZIONI, BANCA ANTONVENETA, GRUPPO UNES SUPERMERCATI, RISO SCOTTI. FREELANCE | VARIOUS ROLES 06/1996 – 03/2003 Development of a customized Content Managed System with intensive use of Javascript, Jquery, SQL Server and ASP.NET 4.0. With this system I’ve developed the previous version of site www.fiocchiusa.com where high security encrypted authentication and integration to the legacy accounting system was required. I’ve also developed a full ERP for Italian process management and accounting using c# and Microsoft SQL Server. As system manager i've done many server migration for Major italian firms like editor Giorgio Mondadori and managed help desk support team for Foster Wheeler Italy, with more than 250 users (work for a subcontractor: IBM). EDUCATION Industrial Technical Istitute "P.Hensemberger" Monza | DIPLOMA of INFORMATION TECHNOLOGY 03/1987 – 02/1992 Dissertation on Relational Database Management System with full working application and case study. Skills Business analysis, Architecture design, Project management and implementation flowcharts, AGILE project management with SCRUM methodology. ERP functionalities and accounting, CRM and MRP. Project management tools: Microsoft Project, Asana, Basecamp .NET FRAMEWORK all versions, C#, ASP.NET, MVC Patterns, WCF/WPF, PHP, PYTHON, HTML, CSS, Javascript, VB All versions, C++, Java, Visual Studio IDE, Eclipse IDE Experience with AWS, Google Cloud and Azure SQL, TSQL, PL/SQL, PostgreSQL, MySQL, Microsoft SQL Server design and administration,Oracle Microsoft IIS all versions, Apache OpenERP 7,Odoo 8 INTERESTS Music playing and composing. www.robertozanardo.com for extra info on my interests and tech notes.