Roberto Elade Leal Jr

ROBERTO E. LEAL JR Blk 2 Lot 11 Catleya St,. Samama Ph.II Ext 6. Napindan, Taguig City -- WORK EXPERIENCE Student Apprenticeship Program ABS-CBN Broadcasting CorpDec. 2007 - Feb. 2008 (On the Job Training) Regional Network Group Customer Service Professional SITEL Philippines April 2008 – May 2008 (trainee) Capital One United Kingdom & Capital One United States Customer Service Professional SITEL Philippines May 2008 – Sept. 2010 PayPal (Financial Agent/ Tier 2) Customer Sales RepresentativeSITEL Philippines Virgin Media Home Movers & Telesales Sept 2010 – May 2011 Retention and Sales Customer Service RepresentativeHindjua Global SolutionsJuly 2011 – Jan 2012 American Express Customer Service RepresentativeWest Contact Services Feb 2012 – Aug 2012 SiriusXM - Sales Agent Technical Support RepresentativeSutherland Global ServicesSept 2012 –Up to Present Intuit QuickBooks (Tier 2) Technical Support /Bookkeeping EDUCATION BACKGROUND College :Far Eastern University Course: Business Administration Major in Management Year Attended:2004 – 2008 Secondary : Pateros Catholic School Year Attended: 2004 – 2004 Elementary :Pateros Catholic School Year Attended: 1994 – 2004 Short Course: English Chat Room (English Proficiency Training) Year Attended :May 2008 - April 2008 ORGANIZATIONAL AFFILATIONS Far Eastern University 2008 – up to present Member Alumni Association Junior Personnel Management 2007 – 2008Treasurer Association of the Philippines (Fellowship Committee) (JPMAP) 2006 – 2007 Secretary (Membership Committee) FEU MANSOC 2004 – 2008Board of Directors Management Society (Recreational and Leisure) Alliance of Business 2004 – 2008 Treasurer/ Assist. Secretary Management Societies (ABMS) ____________________________________________________________________________________ SEMINARS AND TRAININGS ATTENDED August 05,2005Management Society General Assembly : Powered by Knowledge Driven by Principle Far Eastern University Auditorium - Morayta, Manila August 14, 2005Alliance Of Business Management Societies: Team Building San Sebastian College – Recoletos, Manila August 2005Para Legal Seminar: Jail Decongestion Integrated Bar of the Philippines - Ortigas, Pasig City September 2, 2005Manage Your Own Business (MYOB) Appreciation Seminar Far Eastern University Auditorium – Morayta, Manila January 20, 200611th Business Lecture Series Far Eastern University Auditorium – Morayta, Manila February 25,- Go Negosyo Business Summit : Entrepreneurship Expo Market! Market! Fort Bonifacio , Global City, Taguig City March 4, 2006Venture Young Entrepreneurs’ Convention Institute of Small Scale Industries(ISSI) University of the Philippines , Diliman, Quezon City