ROBERTO ESTUARDO CABRERA CAMPAIGNAC
RESUME
26 Calle 9-02 Zona 11, Colonia Granai & Towson II
Guatemala, City. Guatemala 01011
GT: --
PROFILE
I am a Business Administration Professional with more than 12 years of experience in the Financial
and Accounting area, my experience has been in accounting, budget and planning areas. Strong
experience in analysis and reporting for management. Always implementing new strategies and
developments for the best financial results, then I was involved in Administrative and Management
roles. Additionally, I got experience in to the Business Process Outsourcing (BPO´s) as a customer
service and Technical Support.
EXPERIENCE
March, 2023 – March 2025
Telus Digital, Operational Technical Support (Guatemala, C.A.)
- Operational Technical Support rep-B, Paysafe Account, English Call Center. Receiving calls from
the merchants, solving technical issues with their terminals and systems. Since 10/31/2023 –
03/31/2025
- Customer Service Representative Paysafe Account, English Call Center. Receiving calls from the
merchants, solving basic issues in their accounts. Since 03/06/2023 – 10/30/2023
June, 2016 – December, 2022
SELF-EMPLOYMENT, Whittier California.
October, 2015 – May, 2016
XEROX, Customer Service (Guatemala, C.A.) Customer Service Representative UPS
Account, Spanish Call Center, e-mail and Chat.
March, 2005 – October, 2015
SOLE PROPRIETORSHIP, Own Business (Guatemala, C.A.)
Eyewear frames business, buying internationally and Selling in every eyewear or optical store.
April, 2001 – May, 2003
BUDGET CHIEF, Universidad Rafael Landivar (Guatemala, C.A.)
The main role as a Budget Chief was to report the actual data in comparison with the budget month to
month and my principal objective was planning the Annual budget for next year.
Roberto Estuardo Cabrera Campaignac, Resume. Continuation.
November 1998 – April, 2001
PLANNING AND BUDGET ANALYST, AVON Products Central America (Guatemala, C.A.)
My main role was planning and budget analysis doing analytical consolidated reports as a Profit and
Loss Statements, comparing with prior years, KPI,s analysis,
Balance Sheet
Statement as
a result of the planning and Budgeting. Send whole reports to New York Headquarters monthly and
yearly.
November 1990 – October, 1998
ACCOUNTING, PLANNING AND BUDGET ANALYST, Colgate-Palmolive Central America (Guatemala,
C.A)
My main role was doing accounting bookkeeping, bank reconciliations, Invoicing, daily and monthly
Journals, creation, analysis and consolidated reports as a Profit and Loss Statements, comparing with
prior years, KPI,s analysis, Balance Sheet Statement as a result of the planning and budgeting from
Central America Colgate Palmolive companies (Guatemala, El Salvador, Honduras, Nicaragua, Costa
Rica and Panama).
EDUCATION
UNIVERSIDAD RAFAEL LANDIVAR (Guatemala, Central America). Business Administration
Degree.
ADDITIONAL EDUCATION
English as a Second Language (ESL), Whittier Adult School. (Whittier, California).
Accounting Principles Service Business, Whittier Adult School. (Whittier, California).
Quickbooks Certificated. Whittier Adult School. (Whittier, California).
SKILLS
Offices Proficiency (Excel, Word, PowerPoint).
Windows 2010 and 2011.
Video Conferencing Platforms as Zoom, Microsoft Team.
Google Sheets
Proficiency doing reports in Excel.
Quickbooks (Data Entry, Bills, Invoices, Journals, Vendors, Customers, Payroll, Reports, Bank
Reconciliation.) Computer Skills.
SalesForce / Platform (Customer Management)
Roberto Estuardo Cabrera Campaignac, Resume. Continuation.