Roberta Pessoa
Magne
HR & Global Learning Executive
Contact--
France
Over 20 years of international experience in HR and Global Learning &
Development (Strategy, Design & deployment), with a major focus on
Leadership, Culture, Cultural Transformation, DIEB, Talent development,
Succession, Employee Value Proposition but also operations and compliance.
Worldwide experience (Europe, Americas, Asia) on assisting multicultural
companies to develop an integrated HR Operation: L&D Global Strategy/
business model/ integration and Talent Management full scope to better deliver
Business strategy in collaboration with different regions. Expert in organizational
design, M&A, creation of business units, and re-structuration of departments in
different countries (Spain, Italy, Brazil, Singapore, Germany, Sweden, France,
etc.). Employee & Customer centric: designing sustainable culture and a
multicultural mindset. Digital expert. Deep experience in global companies from
9.000 to 250.000 employees.
Work Experience
Skills
Global Culture
Multiculturalism
Glocal mindset
DIEB
Building/ managing Global
L&D Strategy
L&D Business Model
Digital and social media
learning
Change Management
M&A/Integration
Coordination of regions
Leadership programs
Languages
English
French
Portuguese
Notions of Spanish & Italian
Jan 2023- Present
LeadIn
Founder, CEO
Set-up of Talent Management strategy and operations, as well as
learning: Service culture, Strategy and content production,
implementation and monitoring of digital and face-to-face training in
culture, hospitality, services, change management, Leadership, DIEB,
Onboarding & Integration and operations. Creating and shaping
employer branding and social networks. Audits, creation
implementation of standards. Compliance (implementation
management).
and
and
Achievements:
Design and implementation of training and talent management
services for the newcomers in the region (Aube, France).
Creation and set up of the strategy to attract new talents to the
territory.
Advice on the creation and implementation of service culture
training for the Region Tourism Agency.
2021 - 2022
Endeavor, +7K employees
Global HRD for Olympics, Board member
Responsible for all Operations for the Olympics and Paralympics
hospitality division in France and Globally. Creation of the company in
2021: implementation of payroll, benefits, legal local compliance, staff
strategy from recruitment, hiring, onboarding up to training and talent
development and Multicultural management. Major actor on creating
and developing and training for the first teams in France and Europe,
working together with Paris 24, and preparing a legacy for the further
games. 3 Direct Reports in France.
Education
2008 | Sorbonne
Master 1 in HR Management,
Business School (not
completed).
2004 | FGV
MBA, Business School, HR
Management, Business
School.
2000 | UFRJ
Master in Social History/
Bachelor in Sociology.
Achievements:
Creation and implementation of all learning experiences for the
Olympics (+40 courses F2F/ digital) for, staff, externals and leaders.
Staff planning strategy resulting in a recruiting 70% faster.
Coordination of the team management strategy for the next 3 years.
Onboarding plan and training, increasing loyalty by 80%.
Compliance on all legal aspects (taxing, social charges, social
relations, security and well-being) at 95% in 3 months.
2017 - 2023
Accor Hotels, +250K employees
Vice-President Global Learning & Development/
Talent & Culture and Customer Experience Director Luxe
South America, Board member
Awards
Responsible for all Learning, Talent & Culture strategy and global
implementation for Culture, Leadership, Sustainability, Operational
2021 | Accor
and Brand Learning as well as distribution (L&D platform). Leader of
Winner Hospitality Awards with
AllSafe program (training program
for Hotels post COVID)
executive management and Multicultural management.
different operational projects such as new openings, labeling, top
4 Direct Reports in France, 1 in Canada, 9 dotted lines.
7 Direct
Reports in Brazil and 18 dotted Lines in South America.
2017 | Accor
Winner Hospitality Awards with
Heartist program (Global Culture
training program)
Achievements:
Creation and implementation of the 1st L&D global strategy/
Leaning path.
Creation and implementation of a global L&D business model.
Design of +40 global learning e-modules/ year, +15 face to face/
year for different brands on both operations and leadership.
Design and implementation of the 1s Global culture strategy &
training and Global Onboarding program.
Global Talent Management and Succession training design and
execution, Multicultural management, DIEB and Sustainability.
Design and facilitation of +100 strategic workshops for leaders
and key people world-wide.
Co-design of Global Labelling process (COVID protocols), training
and implementation.
Coordination of +50 new openings worldwide (task force for
planning, training, coaching and standards’ implementation).
+20% of employee engagement score on training.
Direct follow up, coaching and development of +300 key people.
Coordination M&A process & brand integration trainings.
Other Activities
Teacher at Business School
HR Management
Team management
Learning & Development
Talent Management
Leadership
International Speaker
Owner of L&D platform for
clients (Articulate/ Rise)
Independent Consulting
From 2006 - 2012
Advisory on strategy and
people management
EVP and Brand Awareness
programs.
Re-organization of
departments/
Implementation of business
activities in different
countries.
Recruitment and Coaching of
C levels and Deputies.
HRIS & LMS Implementation
and systems immigrations/
interfaces.
Optimization of training
globally to enable
organizational
transformation/ restructuration/ cultural
changes.
Management of top level
executives: career, mobility.
Cultural training for expats
and multicultural teams.
2012 - 2017
Lagardère, +17K employees
HR Global Senior Director & LATAM Human Resources
Officer, Board member
In charge of Global HR coordination, delivering strategy and managing
all global projects and task forces. Organizational Development,
Learning and Developing, Development of HR regional and L&D function,
M&A Process & Start-up of new business/ offices and global Project
Management. 5 Direct Reports in Paris and 7 dotted lines worldwide.
Achievements:
Creation of HR global strategy & Global integrated culture
Learning Global design and implementation in Leadership, Culture,
Compliance, Multicultural management, and DIEB.
Creation of the 1st global onboarding program.
Reorganization of +25 different departments and business units.
HRIS (including LMS) implementation in +20 countries (Cornerstone).
Direct follow up of over 200 key people worldwide.
Onboarding & integrating of new companies/ brands (M&A)
2002 - 2006
UBS Investment Bank, +500 employees
Human Resources Associate Director/ Officer
HR Operations & Talent Management
Learning design and implementation of EVP, Brand Awareness,
Customer Experience, Luxury products and Compliance.
Implementation of Onboarding programs for +7 acquisitions.
Compensation & Benefits Strategy (including Profit-Sharing
Programs.
Terminations (severance packs, union relations and repatriation).
Staff re-structuration during M&A’s
Talent Acquisition and Recruitment of Directors and C levels.
2001 - 2002
Lucent-Alcatel, +12K employees
Human Resources Manager
Management
of
the
HR
cycle:
Recruitment,
hiring,
onboarding,
maintenance, appraisals, terminations, and union relations.
L&D: design and implementation of 1st digital onboarding for Latin
America.
HRIS & LMS implementation (regionally).
Management of key people and expatriates.
Creation, implementation and maintenance of Profit-Sharing
programs and Stock option programs.
1997 - 2001
GSK, +3K employees
HR Analyst
Project Management following the merger between Glaxo Welcome and
Smithkline: creation of trainings and workshops in preparation for the
merger, creation of an onboarding process for all employees in Brazil, HRIS
& LMS implementation. Management of key people. Merger of all HR
policies & procedures.