Roberta Machado

Roberta Albano Date of Birth: E-Mail: Cell phone: LinkedIn: Nationality: Address: 07.Aug.1992-- www.linkedin.com/in/roberta-albano-machado Brazilian Rua das Laranjeiras 43/1308A,- Rio de Janeiro (Brazil) Professional Experience 01/2024 – present Chief of Staff at TAINÁ MOTTA ACADEMY A online course and mentorship program designed for Brazilians who want to build a career abroad. • Be the main point of contact for any questions and support community members. • Increased community engagement from 10% to 63% through user behavior analysis. • Boosted attendance at our sales event by 21.6 percentage points. • Achieved zero cancellations by improving the onboarding process. • Provide strategic advice and recommend improvements to the owner in areas of growth, sales, marketing, and client support. • Expanded acquisition channels through LinkedIn, reaching 14% of total sales. • Social media on Instagram and LinkedIn. • Attend and represent the company at summits. 10/2020 – 12/2023 Business Analyst and Supply Chain Lead at MONTE CARLO JEWELRY • Manage high-impact projects under the CEO's responsibility, such as building the data team and launching the new factory. • Created Excel and Power BI dashboards with critical impact metrics for the CEO and CFO. • Used SQL to develop data tools to support data-driven decision-making, analyzing churn, NPS, revenue, cross-sell, and mark-up while leading sales projects for a cross-functional team. • Sustained partnership with external stakeholders, conducting follow-ups, and ensuring smooth processes for on-time deliveries. • Optimized supply chain operations, while identifying and managing continuous improvement projects. • Proactively identify any issues at the jewelry production and either resolve discrepancies in the key flows or escalate to the appropriate level for resolution. • Redesigned the picking process using root cause analysis, achieving a 58% reduction in time spent. 06/2018 – 10/2020 Supply Chain Analys at LOJAS AMERICANAS • Act as the right hand of the transportation manager — his eyes in the office — identifying conflicting projects and helping to keep operations aligned. • Implemented daily controls for a fleet of 200 trucks and managed payment negotiations with approximately 10 stakeholders, resulting in an 8% cost savings. • Contributed to the Green Belt Certification (Six Sigma), enhancing warehouse processes and reducing vehicle idling time by 36%, resulting in a 5% freight cost savings. • Facilitated recurring leadership meetings with warehouse transportation managers to present analyzed KPIs and ensure the implementation of standardized practices. 11/2016 – 04/2018 Logistics Intern at GLAXOSMITHKLINE • Negotiated with the laboratory team the priority order of raw materials to be analyzed. • Helped planners to build up KPIs and analyzes. • Set up system parameters to ensure forecast accuracy and handled demand forecasting. • Trained the junior apprentice. Education 03/2011 – 12/2017 Industrial Engineering at UNIVERSIDADE FEDERAL FLUMINENSE • Thesis about Problem Solving Methodology. • Extracurricular activity: Study of new practice for Industrial Engineering curriculum (Scholarship). 08/2014 – 07/2015 Industrial Engineering of Energy Resources at HOCHSCHULE RUHR WEST, Germany • Exchange Program with government Scholarship. • Thesis about Climate Changes. 02/2000 – 12/2010 Lower, Middle and High School at COLÉGIO CRUZEIRO • Brazilian-German school with daily German classes Voluntary Work 09/2023 – 12/24 Business Consultant at SOLIDARIAMENTE Solidariamente is a nonprofit organization that provides consulting services to other NGOs. I worked as a consultant on a project for Sonhar Acordado, an organization that supports vulnerable children in 13 cities across Brazil. Our project developed communication strategies for Instagram, LinkedIn, and email to increase engagement, attract donations, and recruit volunteers. This experience strengthened my skills in targeted messaging, strategic alignment, and digital outreach while working with a team committed to social impact. 06/216 – 10/16 Marketing Consultant at META CONSULTORIA- JUNIOR ENTERPRISE Meta Consultoria was the junior enterprise at my university, operating as a consultancy firm that provided students with hands-on experience in consulting for businesses and clients. I worked on marketing analysis and planning for a client who was planning to open a food store. Skills Portuguese English German Spanish Native Fluent Advanced Intermediate Computer skills Excel, Power BI, SQL, SAP, Power Point, Word, Google Forms, Canva, Notion Courses PDCA, Six Sigma, Problem Solving, Agile and Yellow Belt. Rio de Janeiro, 11.April.2025