Robert Seth Magallanes

Motivated SEO Specialist with a solid foundation in on-page SEO and content writing. Skilled in using tools like Google Sheets, Ahrefs, and Canva. Experienced in creating website content and editing product descriptions to support online visibility. Eager to grow in SEO and contribute to improved search ranking.

Work Experience

Managed 2022 - Present

Customer Success Manager

• Handled over 20,100 customer tickets with a 97% satisfaction rate, demonstrating strong problem-solving skills, empathy, and consistent attention to user concerns.
• Resolved $150K AUD in bounced payments through careful investigation and coordination, demonstrating strong analytical skills and attention to detail

Marketing Manager 2020 - 2023

Kiva Living

• Generated 150+ leads per day, through posting property listings in real estate websites such as Zillow, Zumper, and Turbotenant, utilizing good descriptions and keywords.
• Maintained structured databases for accurate data entry.

E-Commerce Catalog Coordinator  2020 - 2022

Oliver Gal Artist Co.

• Managed 10,000+ SKUs across Wayfair, Overstock, and Amazon.
• Ensured accurate product listings and catalog management to improve search performance
• Maintained high data integrity and attention to detail.

Tools

• Microsoft Excel & Google Sheets (Spreadsheets)
• Ahrefs (SEO Research)
• Asana (Project Management)
• ChatGPT (SEO Strategies)
• Zapier (Automations)
• Canva (Graphic Design)
• Jira (Development tracking)

Skills

• Project Management
• Customer Service
• Problem Solving
• Time Management
• Leadership
• Effective Communication
• Critical Thinking
• Data Management
• Attention to Detail