Robert Michael Langel

 Strengths Communicator Initiator Driven Leader Strategic Planning VIZIO Stakeholder Engagement Self-Starter Multi-Tasker Process Standardizer Experience Critical Thinking Easily Adaptable Agile Methodologies Atlassian Tools Sr. Manager, Technical Project Management May 2024 – December 2024 Lead a team of project managers in successful delivery of complex, cross collaborative projects. Developed, maintained, and reported on multiple team metrics and work capacity across the entire cloud engineering organization. Directed the formation of the technical project management team for the cloud services and data engineering organization. Lead or directed all critical projects working in collaboration with other engineering organizations, business, product, and marketing. Assisted and coordinated the testing of products engineering built for business and engineering initiatives Set the quality standards for engineers developing products holding multiple engineering teams accountable to producing high-quality products. Lead executive update meetings regarding process improvements, and key issue resolutions that a collaborative effort resolved. Frequently presented to executive leaders on project updates, launch metrics, production metrics. Represented the Services and Data Engineering Organization in roadmap planning conversations with key product and business stakeholders. Supported engineering leadership with capacity planning so engineering can deliver on business initiatives while accomplishing engineering specific projects. Produced written documentation on company-wide process improvements. Staff Technical Program Manager July 2023 – May 2024 Oversaw and delivered multiple high-profile projects within the provided timelines. Collaborate with cross-functional teams to define project requirements, assess risks, and implement effective mitigation strategies. Managed a portfolio that includes Home Screen, iTV, Backend Services and Improvements, TV Firmware Upgrades, and Process Improvements for the enterprise program management organizations across VIZIO software development teams. Led all stages of the software development lifecycle, meticulously reviewing and seeking out approvals at each milestone to ensure quality and alignment with organizational objectives. Orchestrated seamless collaboration among multifaceted teams including software engineers, product teams, and business stakeholders, fostering a cohesive and productive working environment. Crafted comprehensive project plans including cross-team dependencies to seamlessly address potential blockers for each engineering initiative. Partnered with Engineering, QA, and Product teams to diagnose technical issues and project escalations while offering effective solutions that led to resolving potential project blockers and ensuring a smooth product launch. Tracked and analyzed pertinent metrics, delivering progress reports to senior executives, facilitating informed decision-making. Constantly reviewing and gathering feedback on current processes, updating when needed to drive a culture of continuous improvement. Maintained meticulous process documentation, making necessary adjustments to processes when required. Sr. Program Manager March 2023 - July 2023 Lead the strategic planning and execution of multiple complex programs, ensuring alignment with organizational goals and delivering high-quality results on time. Collaborate with cross-functional teams to define program objectives, scope, and deliverables, effectively managing stakeholder expectations throughout the project lifecycle. Collaborated with key stakeholders on blocking issues to maintain projects release date without compromising overall project quality. Oversaw the end-to-end execution of the VIZIO OS UI/UX redesign working with engineering, business partners, product, marketing, and analytics. Produced clear and accurate reports on KPIs to assess program health. Leveraged strong soft skills to build relationships across the entire organization. Acted with a sense of urgency and effectively managed roadblocks as priorities shifted. Led initiatives to post-release completion, ensuring go-to-market readiness and activities occurred as planned. Successfully communicated milestones, progress, and expected outcomes to cross-functional engineering teams and executive leadership. Collaborated with Product Management to ensure a steady flow of engineering design-ready requirements to achieve revenue objectives. Project Manager I | Project Manager II March 2022 - March 2023 Facilitate Agile processes and Scrum ceremonies for multiple teams, ensuring adherence to Agile principles and maximizing team performance. Collaborated with product owners to refine and prioritize engineering backlogs, aligning development efforts with business goals and stakeholder needs Identified and resolved blockers that hinder team progress, promoting a transparent and self-organizing team environment. Managed cross-team projects across 4 software development teams and the VIZIO Account initiative. Led daily scrum meetings for 4 software development teams, facilitated bi-weekly retros, sprint planning and ticket triage. Facilitated bi-weekly releases for four separate teams on a strict release cadence. Managed and facilitated last-minute release requests from business to ensure contractual obligations are met. Update and maintain Senior Executive reporting for weekly C-Suite presentation. QA Analyst May 2021 - March 2022 Lead quality assurance efforts for software development projects, ensuring the delivery of high-quality products through rigorous testing and validation processes. Analyze testing results and provide detailed reports on quality metrics, contributing to datadriven decision-making and continuous improvement initiatives. Validated engineers' improvements to firmware for VIZIO devices, ensuring optimal performance. Ensured smooth operation of backend services and promptly resolved any arising issues. Led the quality assurance team for VIZIO Pay services in the mapping and management department. Assigned tasks to the team as required, optimizing workflow. Actively participated in meetings, offering constructive feedback to ensure project deadlines were met. Established quality assurance standards and provided feedback for team members under supervision. Collaborated across teams to achieve executive-set goals. Worked with third-party partners to resolve issues related to voice services. Assisted in multiple tasks outside of quality assurance as a matter expert in cloud services advising leadership on multiple problem areas needing addressed. South Sioux City Community School District Substitute Teacher January 2021 – May 2021