Robert Kelvin Kuloba

ROBERT KELVIN KULOBA Nairobi Kenya | - Versatile Professional |- OBJECTIVE Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. SKILLS AND ABILITIES 1. Project Management. 2. Client Relationship Management. 3. Excellent Communication Skills. 4. Analytical and Problem – Solving Skills. 5. Reliable, flexible and quickly adapts to a fast-growing environment. EXPERIENCE Team Captain – Cloudfactory kenya (independent contractor) Remote • • • • • Supported team leader in improving operations and resolving issues to deliver top-notch customer service. Reduced process gaps by effectively training team members on best practices and protocols. Identified opportunities and suggested timely solutions. Helped teams with assignment and deliverables. Developed expertise and knowledge for consistent delivery and outstanding quality services. Supervisor – Aqualife Purifed Drinking Water Company (Onsite) • • • • 05/2021 – 06/2024 04/2019 – 09/2020 Liaising between clients and internal teams to resolve technical issues. Guiding clients on product usage and best practices. Offering support before and after sales. Addressing product-related queries promptly. EDUCATION Kitheuni School – High school certificate 02/2015 – 11/2018 I scored an overall grade of C- in my Kenya Certificate of Secondary Education examinations. Apart from my High school certificate, I have managed to acquire several certifications through my 5-year career growth these include but not limited to: Corporate Finance Institute 1. Professional Ethics Certificate. 2. Excel Fundamentals and advanced Formulas and functions Certificate. 3. Dashboards and data visualization Certificate. 4. Corporate and Business Strategy Certificate. 5. Business Valuation Modelling Certificate. In Zummit Africa, I attained a certification in Data Science Fundamentals. COMMUNICATION During a course work in Invact Metaversity (an Indian online education forum), I delivered a high impact presentation that received enthusiastic feedback from both colleagues and senior management like Ankita Prakash (Renowned instructor). It would also be important to note that having engaged with individuals from America, India, Europe and Africa, I bring a global perspective. This broadens my ability to address international clients’ concerns and tailor solutions to their specific contexts. LEADERSHIP As a team captain for a group of 42 workers, i successfully led collaborative decision-making processes, resolved conflicts, motivated team members and ensured seamless project execution. REFERENCES Winnie Kirui (project manager) - Daniel Kivango (owner aqualife) - Grace Okungu (colleague) -