ROBERT KARIUKI WANYAHORO
BUSINESS DEVELOPMENT AND PARTNERSHIPS MANAGER
OBJECTIVE
Results-oriented business
development management
professional focused on
exceeding revenue objectives
and driving business growth
through innovation. Excellent
networking, outstanding sales,
communication strengths and
lead development skills.
SKILLS
Prospect targeting
Goals and performance
Market understanding
Product and service
sales
Database management
Business development
and planning
Networking strength
Research
Operations
Relationship building
and management
Strategic planning
Key decision making
Results-oriented
Team leadership
EXPERIENCE
OPERATIONS CONSULTANT • SAFEBODA • OCT 2019 - NOV 2019
Prepare for food product launch and support the product as it
grows.
Work collaboratively with head of operations, customer support,
and marketing to ensure a successful product launch.
Implemented processes and procedures to improve overall
efficiency in operations.
Offered data-driven recommendations aligned with overall company
strategies and prioritized process improvement initiatives.
Developed, updated and maintained database of existing and
potential customers in google docs.
Communicated value and position to sales team and developed
tools to support selling process.
BUSINESS DEVELOPMENT MANAGER• THE COMPANIONSHIP OF
WORKS ORGANIZATION• JUNE 2019 - SEPT 2019
Devised SWOT analysis to create and execute business plan
supporting achievement of established quotas.
Identified and pursued valuable business opportunities to generate
new company revenue and improve bottom line profit.
Coordinated innovative strategies to accomplish objectives and
boost long-term profitability.
Collected data and performed beneficiaries’ needs analysis.
Created reports and presentations detailing business development
activities.
Researched and identified opportunities for organizational growth
and development.
RESTAURANT PARTNERSHIPS• UBER EATS • FEB 2018 – JUNE 2019
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ROBERT KARIUKI WANYAHORO
BUSINESS DEVELOPMENT AND PARTNERSHIPS MANAGER
Utilized various sales techniques including prospecting to develop
relationships with customers and drive sales.
Exceeded established sales goals and increased client retention by
over 35%.
Grew business sales by 50% in three months through effective
cross-selling, exceptional customer service and cold calling.
Resolved all issues efficiently and enhanced customer satisfaction
ratings.
Used Sales Force software to maintain company database with
essential account and sales information.
Trained and mentored 10 new sales representatives.
Utilized effective communication and active listening skills to create
client rapport to grow profitability.
Prepared sales contracts.
ONLINE COORDINATOR• NAIBORNE FASHION AND DESIGNS •
MARCH 2014 - AUG 2016
Captured new customers by optimizing business strategies and
launching products to diversify offerings.
Conducted trial and tests of marketing channels such as paid
acquisitions, social media and fresh content creation.
Established, initiated and optimized business development
strategies based on company’s targets, product specifications,
market data and budget factors.
Provided research and development for clothes and shoes to
showcase benefits and retain customers.
Considered business demands and customer preferences when
developing pricing structures and marketing plans.
BUSINESS OPERATIONS MANAGER• CLUB CARLTONS AND GRILL•
NOV 2012 - NOV 2013
Devised strategies to boost customer sales and drive referrals due
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RKW
ROBERT KARIUKI WANYAHORO
BUSINESS DEVELOPMENT AND PARTNERSHIPS MANAGER
to excellent service resulting in new customer relationships.
Recruited, hired, mentored and trained 11 staff on business
procedures, policies, duties and customer care methods.
Created effective sales promotions and marketing strategies to
deliver $1,200 daily in sales in 3 months of operation.
Listened to staff and customer issues and conflicts to deliver
solutions, propel customer experiences.
Initiated and boosted relationships with various wholesalers to
deliver on-trend food and beverages for customers.
Developed and cultivated lucrative relationships with both new and
existing clients through effective communication and exemplary
interpersonal skills.
Oversaw day-to-day business operations on sales floor by fostering
deep professional relationships with wholesale contacts and
customers.
Established efficient workflow processes, monitored daily
productivity and implemented modifications to improve overall
effectiveness of personnel and activities.
Tracked and recorded expenses and reconciled accounts to
maintain accurate, current and compliant financial records.
HACCP COORDINATOR• SOFITEL BAHRAIN ZALLAQ THALASSA
SEA & SPA• SEPT 2011 - SEPT 2012
Performed regular inspections of production lines to guarantee
sanitary environment.
Demonstrated knowledge of industry best practices regarding
labeling and packaging.
Evaluating manufactured products and systems that verify quality
and performance standards.
Preparation of HACCP quality analysis reports.
Resolving safety issues, identifying root causes, and
recommending changes.
Writing and regularly managing HACCP program, Customer
Complaint program, and initial steps to achieving the Safe Quality
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ROBERT KARIUKI WANYAHORO
BUSINESS DEVELOPMENT AND PARTNERSHIPS MANAGER
Food (SQF) program.
Auditing processes for effectiveness and employee compliance.
CO-FOUNDER• KIDNEY CENTER OF AFRICA• MARCH 2010-SEPT 2012
A non-profit organization that assisted ailing kidney patients with
nutritional and medical assistance.
Write proposals to well-wishers aimed at raising funds for the
purchase of dialysis equipment and medicine.
Facilitate access to diagnosis, treatment and counselling for poor
ailing kidney patients at affordable prices.
Provide socio-economic empowerment for kidney patients through
advocacy, capacity building, lobbying and access to affordable
treatment.
Develop capacity building clubs for renal patients where they
shared individual life experiences.
Formed a donor program where willing/matching donors would
voluntarily offer kidneys to save desperate patients.
Organizing medical camps in the community for free medical
screening for possible kidney related ailments as a preventive
precaution.
EDUCATION
DOCTOR OF PHILOSOPHY IN BUSINESS ADMINISTRATION
• JAN 2017 –TO DATE •
KENYA METHODIST UNIVERSITY
Majored in Entrepreneurship
MASTER OF BUSINESS ADMINISTRATION
• JAN 2014 - AUG 2016 •
UNITED STATES INTERNATIONAL UNIVERSITY - AFRICA
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ROBERT KARIUKI WANYAHORO
BUSINESS DEVELOPMENT AND PARTNERSHIPS MANAGER
Majored in Entrepreneurship.
BSC. BIOCHEMISTRY• SEPT 2005 - DEC 2010 •
UNIVERSITY OF NAIROBI
Majored in Nutrition
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