ROBERT JAMES ABELLAR
AMAZON VA SPECIALIST
PERSONAL PROFILE
I help Amazon sellers increase brand
recognition and maximize revenue by
lowering TACOS through effective
Amazon ad campaign and tried-andtrue strategies from A-Z.
ADVISOR - SALES I
• Ascertain the customer’s wants and
Concentrix
needs.
June 2019 - August 2020 • Maintain knowledge of current sales &
promotions, policies regarding payment &
exchanges, and security practices.
• Answer questions regarding the store
and its merchandise.
PRIMARY SKILL
Amazon Sponsored Ads (PPC)
Inventory Management
Product Research
Listing Optimization
Customer Service
CUSTOMER SUPPORT II
Teletech
September 2018 -June
2019
solution for customer complaints via
phone call, email, or chat.
• Provide produce and service
information to customers.
• Gather customer feedback about the
TOOLS
Helium 10
DS Amazon QuickView
Keepa
Microsoft office (Excel, Word,
Powerpoint Presentation)
Google Apps (Email, Docs, Reader,
Calendar, Google Drive, Google
Sheet)
Asana, Trello
Buffer, Hootsuite
• Handle and provide appropriate
product, Sales, and Marketing.
• Ensures confidentiality and security of
customers data.
SALES ASSOCIATE II
Convergys
Nov 2017 - Apr 2018
Resolve customer’s service or billing
complaints by performing activities
such as adjusting bills, refunding
money, and basic troubleshooting of
the service provided.
Refer unresolved customer concerns to
designated departments.
Determine charges for services
requested, collect payments, and/or
CONTACT
arrange for billing.
Schedule technician appointment
-
requested by the customer.
Prepare change of address records
live:robertjames.abellar
robertjamesabellar.mystrikingly.com
www.linkedin.com/in/robertjames-abellar
Tacloban City, Leyte, Philippines
using computers.
FINANCE/ADMIN
ASSISTANT
Philippine Red Cross
Sep 2016 - Sep 2017
Prepares of statements and reports.
Support on administrative assistance to
the team.
Disbursement of cash advances.
Audit team liquidations and vouchers
ensuring it met the PRC requirements
before submitting to National
Headquarters;
ROBERT JAMES ABELLAR
AMAZON VA SPECIALIST
EDUCATION-
Bachelor of Commerce
Major in Computer
Management
PROGRAM ASSISTANT
Save the Children
Philippines
Jan 2014 - Jul 2015
Responsible in the day-to-day
implementation of program activities
and services to targeted barangays in
Save the Children field program areas.
Supported community sensitization,
beneficiary identification, validation,
Saint Paul School of
Professional Studies
data collection and during distribution.
Facilitate and documented activities
organized in food security and
PERSONAL COMPETENCY
Trustworthy and Honesty
Team Player
Time Management
IT Skills
Attention to Detail
Social Media Management
Reliable and Professional
Resourceful and Proactive
Interpersonal Communication
Skill
livelihood (FSL) sector.
Supported in the implementation and
monitoring of Youth in Livelihood
project that provide skills training to
leverage their capacities.
JUNE 08, 2022
PPC terminology and fundamentals
ACoS reduction measures, bid management, and
budget control.
Keyword research, PPC campaign strategy, bid
kinds, and bulk operations
How to use reports to troubleshoot campaigns.
MAY 12, 2022
CONTACT
live:robertjames.abellar
robertjamesabellar.mystrikingly.com
Tacloban City, Leyte, Philippines
Amazon Seller VA Masterclass
by Lish Aquino
It is an eight (8) week course designed to teach and
assist Filipinos towards becoming competent
Amazon Sellers Virtual Assistants who will assist
Amazon Sellers throughout scaling up their business
and increasing their profitability under the
supervision of an impactful 7-figure Amazon Seller
who was doing A-Z in running an Amazon store
business and already has years of experience.
-
www.linkedin.com/in/robertjames-abellar
PPC Course
by My Amazon Guy
MAY 12, 2022
Sponsored ads Certification
by Amazon ads
Validates an individual’s proficiency in Amazon’s
sponsored ads, like Sponsored Products and
Sponsored Brands, with emphasis on retail
readiness, sponsored ads strategy, and campaign
optimization.
