Robert Buck

ROBERT BUCK USA: 5 Shady Lane Methuen, MA, USA 01844 Phone: Domestic US - Indonesia +62 - Indonesia: Jl Comp.Wisma MAS, Block A5 No 18B Cinangka, Kec Sawangan, Kota Depok Jawa Barat 16516, Indonesia Email:- Accomplished Operations and Production, Quality Assurance leader, Training and Skills developer, Service and Service Sales professional, with extensive experience in operation of successful production operations both start up and existing, operation of clinical engineering programs, development and presentation of training programs. Responsible for production, application of diligent quality assurance oversight to ensure safety, cost containment, and measurable results and process improvements. Expertise in project, program and work force management, facility design and product flow layout, lean manufacturing techniques. Proven ability to research, develop and implement appropriate innovations and resolutions to increase efficiency and communication. Excellent communication and motivation skills with ability to build and maintain key relationships. Highly adaptable to job demands with respect to technology, environment, and population. Areas of Expertise ▪ Operations/Production Management ▪ Project Management ▪ Team Leadership ▪ Staff Training/Development ▪ Strategic Service Planning ▪ Quality Assurance ▪ Administration ▪ Service Sales/Support ▪ Customer Service and Education ▪ Safety Strategies ▪ Problem Resolution ▪ Root Cause Analysis ▪ Process Improvements ▪ ▪ ▪ ▪ Process Flow, Integration Cost Containment/Reduction On-time delivery Medical Equipment Deployment and Integration Key Skills Assessment ▪ ▪ ▪ ▪ ▪ ▪ ▪ Expertise and competence in creating training programs and identification of training needs, in coordination with HR and leadership goals Expertise and competence in leading day to day operations in support of clinical engineering service in compliance with Joint Commission standards for hospital operations. Expertise in medical device service and service strategies. Expertise in defibrillation technology, deployment, integration and service Organization of project groups to focus on common goals to ensure cost containment and schedule integrity. Expertise and competence in leading day to day operations within an ISO13485 compliant Medical Device Manufacturing system. Direct leadership of the production department including material requirements, sourcing and planning, budgeting, inventory control, production control, capacity planning, vendor management, distribution, and shipping/receiving with responsibility for manufacturing, assembly, quality assurance and safety. Professional Experience Performance Management Training Specialist for Higher Education- Partners in Health – Community Tracing Collaborative for the Massachusetts Dept of Public Health ▪ Covid-19 Case investigation, contact tracing, exposure source investigation, housing and support evaluations ▪ Development of specialty training programs and training materials. ▪ Conduct training of Supervisors, Contact Tracers, Case Investigators in support of case Investigation and contact tracing initiatives for Higher Education institutions in Massachusetts and general case investigation and contact tracing for the State of Massachusetts. ▪ Review and develop performance data and standards of performance for Managers, Case Investigators and Contact Tracers ▪ Coordinate with Human Resources and Leadership of all teams to manage performance data flow and visibility, create training and mentoring structures and opportunities to drive performance at all levels. ROBERT BUCK, PAGE 2 Project Manager/Program Coordinator 2016 to 2019 GE Healthcare ▪ Manage Clinical Engineering Program for Lahey Hospital and Medical Center Burlington and Peabody, MA ▪ Day to day management of 9 support personnel. ▪ Support service for preventative and corrective maintenance of 14K pieces of inventory. ▪ Responsible for Joint Commission Compliance initiatives. ▪ Responsible for invoicing review ▪ Support for personnel training for GE management systems ▪ Direct reporting to Lahey executive staff, Safety Officers. ▪ Participation in Laser Safety, Resuscitation, Patient Safe Handling Teams. ▪ Project management for Clinical Engineering support for customer expansion initiatives. ▪ Evaluation of sales opportunity and support of sales initiatives for GE Technical Training and Deployment Specialist 2015 to 2016 ZOLL Medical ▪ Product training and deployment support on-site internationally, domestically and internal to ZOLL. ▪ Curriculum and training material development in support of training for customer Biomedical Technicians, ZOLL internal Service Technicians, Regulatory, Quality and Engineering personnel. ▪ Technical Support for Help Desk personnel. ▪ Asset management program development and implementation. Investigator, Quality Assurance 2011 – 2015 ZOLL Medical ▪ Post-market surveillance reporting ▪ Provided technical analysis and problem investigations on OEM for Defibrillator Equipment ▪ Performed troubleshooting and routing for repair of defibrillator equipment Quality Analyst 2010 – 2011 Sanmina-SCI ▪ Evaluation of Department Operations/Staff in support of organizational responsiveness and efficiency ▪ Development and implementation of Lean Manufacturing techniques for the Repair Department ▪ Served as expediter for repair for primary customers ▪ Ensured detailed analysis for repair of printed circuit boards. ▪ Performed triage and quoting of repair work Senior Quality Technician 2008 – 2010 Groton Biosystems LLC. ▪ Quality Systems Development and implementation ▪ Performed software and unit testing for ISO 9001:2008 certified equipment manufacturer serving the biopharmaceutical industry. ▪ CAPA Management. ▪ CE Representative. ▪ Test Procedure Development ROBERT BUCK, PAGE 3 Formulation/Production Technician 2008 Bausch and Lomb / Polymer Technologies ▪ Produced Gas Permeable Lenses, Intraocular Lenses Operations Manager 2001 – 2007 Promethean Surgical Devices LLC. ▪ Oversaw operations of a research and development company specializing in the development of novel polymers for use in medical device applications ▪ Responsible for NFPA compliance ▪ Sourced and second sourced material; inspected all incoming material ▪ Prepared and placed purchase orders ▪ Produced pre-polymers from raw materials ▪ Managed production of pre-polymer research samples; design and construction of pre-polymer pilot production reactors ▪ Developed and negotiated contracts for maintenance of 7500 sq ft facility ▪ Operated Class 100 clean environment systems used in terminal sterilization packaging processes ▪ Operated Instron materials testing equipment and Gel Permeation Chromatography, Rheology, Karl Fisher systems Key Accomplishments: ▪ Authorship and implementation ISO13485, 21CFR compliant manufacturing operating procedures ▪ Authorship of material specifications ▪ Authorship of calibration and preventative maintenance programs ▪ Successfully transferred primary manufacturing from vendor producing 5% yield of in-specification material to in-house manufacturing producing over 90% in-specification materials Senior Technician 1996 - 2001 Abiomed Inc. ▪ Member of the Innovative Ventricular Assist Systems - Research and Development Team for medical device manufacturer and research and development company, specializing in cardiac assist technology. ▪ Operated and maintained solution casting systems; developed ISO13485 compliant manufacturing procedures ▪ Researched and tested textiles; fabricated prototypes; created testing equipment ▪ Fabricated miniature, electrical, bearingless centrifugal blood pumps, Abiobooster DMVA and Abiocor Total Artificial Heart Systems ▪ Fabricated from specification and performance evaluation of portable pneumatic drive systems ▪ Operation of Metal Lathe, Bridgeport Milling Equipment and Instron Material Testing Equipme ▪ Member of In-Vivo research team, responsible for drive systems operation and support. Key Accomplishments: ▪ Authorship and implementation of process improvements increasing cast material yields from 15% acceptability to 95% acceptability. ▪ Co- Inventor of patents on composite textiles and polyurethane assist devices, USP-,-. Education & Training North Reading High School, Diploma 1984 Technical Skills ▪ ▪ ▪ ▪ Computer skills include Microsoft Word, Excel, PowerPoint, Microsoft Project and Internet Applications. Image and Video editing - Luminar 4, VSDC Pro and Internet Applications. Medical equipment evaluation and service Operation and safe handling of chemical, polymer systems, analytical equipment, including GPC, KF and other titration systems, rheological and Instron testing systems.