Robert Brend

Robert D Brend +1 - ◊-◊ Cottage Grove, Wisconsin Experienced team, project and general manager with a proven track record of talent development, operational goal achievement and community enhancement Qualifications Experience Strategic Planning Project Management Copy Editing Team Building Associate Development Marketing Management Brand Direction Training Recruiting Executive Presentations Contract Execution Proposal Writing Cannery Wine Bar & Tasting Room ◊ General Manager ◊- ● Charge of all day-to-day activities, including hiring, workforce development and payroll ● Strong purchasing and menu development ability ● Schedule management ● Event management across a broad array of occasion types ● Knowledge of hundreds of wines, whiskeys and beers Skills Goal Accomplishment Margin Analysis Team Development Team Management Microsoft Office Email and PDF Email Marketing Social Media Social Marketing CMS Development Web Analytics SEM SEO Surveys and Polls Bookkeeping Education University of Illinois at Urbana-Champaign Nuclear Engineering Economics Bowl-a-vard Lanes ◊ Manager ◊- ● Managed all aspects of facility, including: bowling, restaurant and kitchen, bar, band venue and game room ● Handled cash and the safe on a daily basis; verified and distributed the cash boxes of all money-handling employees ● Handled all levels of customer support from booking and administering parties and events to complaints and other incidents Nakoma Golf Club ◊ Food & Beverage Director ◊ 2017 ● Led purchasing and margin maintenance to meet club management goals ● Developed artisan cocktails, cultivated wine list to club taste and expanded cocktails ● Worked to ensure that all member needs were met, and exceeded, to elevate sales ● Trained all service staff, ensuring the high service, knowledge and presentation Everywhere Wireless ◊ Director of Marketing ◊ 2016 ● Drove all marketing and advertising functions including the implementation, maintenance, and coordination of company-owned websites, CRM platforms, service proposals and marketing campaigns ● Established new organizational structures, programs, systems, and methods which measurably improved departmental efficiency through new corporate software implementation and optimization ● Increased the effectiveness and efficiency of the support services, sales, and marketing teams by altering the formats of existing systems and protocols ● Increased on-time, direct client marketing actions from 20% to over 100% in 60 days ● Created marketing, sales and presentation materials ● Coordinated public and private events for hundreds of guests and executives Veterans Are Foundation ◊ Executive Director of Communications ◊- ● Directed all marketing and branding of organizational image and message ● Framed message for all internal and external communications ● Ensured brand continuity across media VooDoo Rhino ◊ Client Marketing Director ◊- ● Developed a 7-state client base ● Developed, created and prepared fully-branded product packages, which included web and print design,scaling from small business to Inc. 500 companies ● Led teams of subcontractors and support staff from 8 countries ● Developed and maintained relationships with outside suppliers and vendors to guarantee standards and delivery of all services ● Created and developed effective and attractive websites on existing CMS platforms ● Analyzed, developed and optimized email campaigns for efficacy and ROI Scrumy ◊ Director of Operations ◊- ● Acquired over 25,000 monthly users and 750,000 lifetime users to the web application ● Responsible for all accounting, billing, and invoicing activities ● Translated communication between the technical team and customers