I have been working as a Customer Care Specialist for more than two years now, and during that time I’ve developed impeccable phone manners and an ability to politely deal with disgruntled customers. I've demonstrated success in responding to the customer's telephone, email, and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concerns without lacking empathy. I'm confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company.