ROBELENE C. TAN
PROFILE SUMMARY:
WORK EXPERIENCES:
I have been in the call center industry for
SALES REPRESENTATIVE
DEFINITION SUCCESS INC., APR 2021 - PRESENT
over 12 years. I started as an agent then
moved my way up to become an Assistant
Manager. I have worked with financial and
sales accounts for both UK and and US
clients. I started doing online job for over a
year now doing customer service and sales. I
also have a knowledge in Facebook ads.
APPOINTMENT SETTER / CUSTOMER SERVICE
REPRESENTATIVE
FIVE STAR PROCESSING., MAR 2020 - OCT 2020
SKILLS & EXPERTISE:
- Negotiation skills
- Time and task management
- Multi-tasking
- Verbal and written communication skills
TEAM LEADER
QUALITY ANALYST
SUBJECT MATTER EXPERT
CONCENTRIX PHILIPPINES, Feb 2011 - Dec 2019
- Cold calling
- Knowledge in Facebook ads
CONTACT INFORMATION:
I NBOUND CUSTOMER SERVI CE REPRESENTATI VE
APAC Customer Service Inc., Sep 2008 - Jan 2011
Address: 28 Celeste St. Brixtonville Subd.,
Camarin, Caloocan CIty, Philippines
Mobile phone: -
EREP/ TELEPHONE BANKER
Email:-
People Support Philippines Inc., Feb 2007 - June 2008
REFERENCES:
MS. NOAMI ESPINOZA - -
Quality Manager, CONCENTRIX PHILIPPINES
MS. JULLIE ANN SALVADOR - -
ACADEMIC BACKGROUND:
FAR EASTERN UNIVERSITY
Team Lead, CONCENTRIX PHILIPPINES
Bachelor of Arts in Mass Communication
MS. RONALYN ENGO - -
2001 - 2006
Customer Service Associate, CONCENTRIX
PHILIPPINES
