Robby Semilla

I have many years of experience in Customer Service, Sales and Administrative Task (Data Entry, Email, Web Research etc.) I have worked with some of the big companies like Sprint, Dish, WME and Global Sky. As I get along my goal is to learn more things in this industry. I am also expanding my skills in Digital Marketing by taking online courses and planning to apply it in the future.

Individual Skills:
-Extensive experience in customer service, sales and general office activities.
-Proven ability to meet customer needs, handle multiple priorities and perform effectively with co-workers.
-Computer proficiency in Access, Electronic Mail, PowerPoint, Microsoft Word, including knowledge in Excel and Microsoft Office.
-Fluent in English Language
-Able to successfully defuse angry customers by using patience and excellent listening skills
-Fast typing skills with vast knowledge of computer and computer related programs.
-Strong grasp of the English language with a passion for writing.

Tools
-CRM
-Sales Force
-Google Apps
-MailChimp
-Cpanel
-ZenDesk
-Evernote

I'm looking forward in providing client satisfaction to you!