Robbin Stewart

R ROBBIN STEWART Slot Attendant/Dispatcher - Red Hawk Casino Cameron Park, CA-Service-driven and results-oriented hard worker seeks a position in financial institute well-known for providing clientfocused services to the highest degree in order to achieve outstanding client relationships and generate positive workflow and reputation. WORK EXPERIENCE Slot Attendant/Dispatcher Red Hawk Casino - Shingle Springs, CA February 2014 to Present * Able to receive and address calls to the correct destinations in order to solve problems and facilitate steady workflow * Knowledge of prioritizing various requests according to urgency and importance * Proficient in the utilization of different forms of communications including but not limited to verbal, written forms such as telephone, computer, and professional radio transmissions. * Experienced in data entry and record keeping with computer systems, programs, logs, forms of all calls and activities * Superior customer service and ability to fulfill various customers' requests and needs and able to solve various issues and problems in both internal and external affairs. * Readily knowledgeable about all local jurisdiction gaming laws, policies, and procedures and follows and applies them accordingly. * Flexible and adaptable to the current state of shift needs based on workflow and tasks needing to be completed for the given work day * Consistent throughout all work functions and practices with a firm understanding to always keep moving and to always be getting something done * Great independent motivator but also a stellar team player Professional Experience Utility Worker Red Hawk Casino - Shingle Springs, CA January 2013 to February 2014 * Maintained assigned property based on given tasks for the shift * Assured proper cleanliness of all equipment in assigned areas to and above expected standards * Critical thinking experienced with formulating plans to successfully complete work tasks * Accomplished great time management skills * Performing assigned tasks and completing them fully without issue * Ability to handle and successfully complete large workloads without stress * Work well as an individual and as a team member Professional Experience Shift Lead/Opener Sierra Subway Stores - Camino, CA May 2011 to January 2013 * Managing responsibilities for morning operations to ensure successful store opening * Leading example to other crew members how to best utilize time to complete * Ability to multitask efficiently under pressure and stress * Generated beneficial results to the business * Substantial guest services * Repeat business practice knowledgably * above satisfactory organization skills and positive work environment * Responsible for the training of new team members to instill the tools needed to help the crew maintain positive workflow and environment EDUCATION Certificate MTI College - Sacramento, CA January 2012 to April 2013 SKILLS • Customer service • Problem solver • Highly organized • Detail oriented • Satisfaction CERTIFICATIONS AND LICENSES Driver's License ADDITIONAL INFORMATION Specific Skills * Natural problem solver * Consistency understanding * Detail oriented * Highly organized * Positive attitude * Optimism * Tech savy * Able to receive and apply constructive feedback * Longevity * Results-oriented * Client-focused * Excels in customer service with over 12+ years of experience * Customer satisfaction * Quick learner * Computer proficient with knowledge in Microsoft Office * High Desire to learn and excel * Ability to multitask