I'm a team player who takes direction well and is dedicated to achieving success.
I’ve spent over 13 rewarding years working as a freelancer. I had the opportunity to work in Customer Support for a dynamic start-up that connects customers with local service providers through phone, email, chat, and text. I was thrilled to be promoted to Subject Matter Expert, where I not only tackled customer support tickets but also took on exciting responsibilities like coaching team members and conducting QA analysis to help us achieve our goals.
As a former Subject Matter Expert, I thrive on taking initiative and excel in problem-solving. I’m highly organized and believe in the power of effective planning and time management to meet deadlines without stress. My ability to learn quickly and adapt easily makes me an asset to any team.