Roanne Valles

I have been in the callcenter industry for 10 years now. I specialize in the technical support field on various software and hardware products. I have developed helpful skills from my previous work experience. Such as, but not limited to:

• Communications - Good written and verbal presentation skills.
• Interpersonal Relationship
• Excellent Customer Service Skills
• Excellent analytical and problem solving skills
• Excellent decision-making skills (technical)
• Exposure to windows OS required; network/server administrator experience desired.
• Flexible - Willing to try new things and interested in improving efficiency on assigned tasks.
• Team player
• Leadership skills

I