Roann Mariz Jan Ferrer

ROANN MARIZ JAN FERRER ABOUT ME Resourceful and results-driven Executive Virtual Assistant with over 5 years of experience supporting entrepreneurs, startups, and executive teams. Skilled in administrative management, team coordination, client liaison, and streamlining backend operations. Known for sharp attention to detail, strong communication, and the ability to keep systems and people organized, informed, and CONTACT - Davao City, Philippines- EDUCATION COR JESU COLLEGE Humanities and Social Sciences- UNIVERSITY OF SOUTHEASTERN PHILIPPINES Bachelor in Elementary Education- CORE COMPETENCIES Administrative Management | Calendar & Inbox Coordination Client & Team Liaison | Operations Support Project Coordination | CRM & Data Management Content Scheduling | Social Media Support Lead Generation | Problem Solving Autonomous & Proactive Work Style TECHNICAL SKILLS Google Workspace Microsoft Office Canva Meta Business Suite Calendly HelpScout Zendesk Slack Notion CRM Tools Social Media Scheduling Data Entry Email Management aligned. Committed to helping businesses run efficiently behind the scenes. WORK EXPERIENCE EXECUTIVE VIRTUAL ASSISTANT Trustigical Solutions |- Provided high-level admin support to business leaders and executives. Served as primary liaison between internal teams and external clients. Managed daily communications, schedules, task delegation, and internal updates. Supported project launches, coordinated team efforts, and tracked deliverables. APPOINTMENT SETTER Savvy Solutions | 2023-Present Reached out to prospects and leads to schedule and confirm appointments. Maintained calendar organization using platforms like Calendly & CalendarHero. Ensured accurate record-keeping and timely follow-ups across campaigns. CUSTOMER SERVICE REPRESENTATIVE Vellabox |- Responded to customer inquiries via email and live chat platforms. Resolved product and shipping concerns efficiently and empathetically. Helped maintain a positive brand image through excellent customer care. SOCIAL MEDIA ASSISTANT Trustigical Solutions |- Scheduled content and managed engagement in branded Facebook groups. Conducted trend research and content moderation to support social media strategy. LEAD GENERATION SPECIALIST Freelance for Business Coaches |- Conducted cold outreach via email, DMs, and LinkedIn. Maintained and updated lead databases; tracked engagement and interest levels. Supported business development efforts through consistent outbound efforts.