Rizza
Raagas
WORK EXPERIENCE
CONTACT INFO
Phone-
VIRTUAL ASSISTANT
Zippia | June 2023 – July 2024
Data scraping / Data entry
Lead generation specialist
Email management
Email-Address
Antipolo City
EMAIL CAMPAIGN SPECIALIST
TSG | April 2022 – March 2023
Email Campaign Specialist
Data Entry
VIRTUAL ASSISTANT
eFresh Meals | July 2021 - March 2022
PROFESSIONAL SKILLS
Email, chat and phone support
VIRTUAL ASSISTANT
Zippia | Nov. 2019 – June 2021
Customer service skills
Attention to details
Soft skills
Web content editing
Lead generation
Data Scraping
Email marketing
Cold calling
Data scraping / Data entry
Lead generation specialist
Web content editor
CUSTOMER SERVICE
Teletech | Oct 2017 – June 2018
Sending Membership ID to Policy holder
Account Management, checking eligibility
Payment arrangement
CUSTOMER SERVICE
CONCENTRIX | June 2016 - October 2016 (Seasonal)
SOFTWARE EXPERIENCE
Asana
Outlook
Google
workspace
Zendesk
WordPress
Google docs
Google sheet
Shopify CRM
Canva
Customer service / Handling phone calls and
emails
Process Refunds, Replacement, and returns
Account management
EDUCATION
AMA COMPUTER LEARNING CENTER
June 2009 - May 2011
Computer System Design and Programming
REFERENCES
Edwin Evangelista | Taskus | Planner--
Matthew Zane | Zippia /Lead Editor |-