Rizwan Ahmad

I am a detail-oriented and performance-driven professional with 3+ years of experience in Content Moderation, AI Data Annotation, and Customer Support.

I worked for 2 years at Genpact as a Content Moderator, where I reviewed and evaluated online content to ensure compliance with platform policies and community guidelines. This role required strong decision-making skills, accuracy, consistency, and the ability to handle sensitive content responsibly.

I also have experience as an AI Data Annotator, where I labeled and categorized data to improve machine learning models. My work involved maintaining high accuracy, following strict annotation guidelines, and meeting productivity targets.

Additionally, I have 1 year of experience in Customer Support, handling chat and email queries, resolving customer issues efficiently, and maintaining high satisfaction standards. This helped me develop excellent communication, problem-solving, and multitasking skills.