Rizhalyn Hababag
Adept at handling inquiries, resolving issues, and providing detailed information
on products and services. Seeking to leverage my expertise and positive attitude
in a dynamic customer service role.
EXPERIENCE
Virtual Assistance | Freelance
⚫Managed client inquiries and coordinated with field teams to ensure
smooth operations.
🌑 Provided technical support for setting up automation for email marketing campaigns and
sales funnels
⚫
⚫
Product Researcher | E-commerce
Analyzed market trends and competition to provide strategic
recommendations.
Utilized various tools to identify trending products on Amazon and
other platforms.
Promonet Manpower Services, — Splash Corp. Refiller
⚫
Collaborated with team members to execute promotional events and
in-store displays, contributing to a 10% increase in overall sales.
⚫
Assisted customers with product inquiries, provided detailed information,
and offered recommendations based on their needs.
86 Purok Bubon Loakan Proper
Baguio City--
SKILLS
Time Management
Continuous Learning
Merchandising and Product
Displays
Video Editing
Web Design
Product Knowledge and
Demonstrations
Effective Communication and
Team Collaboration
LANGUAGES
English, Tagalog
Customer Service-Alorica
⚫
Respond to customer inquiries via phone, email, and chat, maintaining a
high level of professionalism and empathy.
⚫
Resolve customer issues and complaints efficiently, resulting in a 95%
customer satisfaction rate.
⚫
Collaborate with team members to develop solutions for complex issues,
improving overall team performance.
Social Media
Baby Company, SM North— Sales Clerk
Marketing and
⚫
.Maintained accurate inventory records, conducted regular stock checks, and ensured
timely replenishment of products.
⚫
Received positive feedback from customers and management for exceptional service and
teamwork.
EDUCATION
AMA Computer College, — Information Technology
June 2000- Nov.2002
Certificate
Management-2024
Foundations of Digital
E-commerce-2024
WordPress and
Marketing-2024
