EDUCATION
Bachelor of Science in
Tourism Management
Asian College-
EXPERIENCE
CUSTOMER SERVICE AND
TECHNICAL SUPPORT
BPO INDUSTRY
RIZALYN
TAPERLA
VIRTUAL ASSISTANT
I have been a Customer Service and a
Technical Support for more than 7 years
in the most prestigious companies in the
BPO Industry. I recently graduated from
an Online Virtual Assistance Academy
where I learned a lot of things to be a
good Virtual Assistant that can provide
high- quality service.
CONTACT--
Sitio Taguisan II, Antipolo City
Global Integrated Contact
Facilities Inc.
(November 04, 2014- June 29,
2016)
Convergys Phils. (Concentrix)
(October 17, 2016- June 15, 2019)
Accenture Inc.
(June 17, 2019- Present)
QUALIFICATION
ADVANCED VIRTUAL
ASSISTANT CERTIFICATE
Studied General Virtual Assistant
at Lejit Online Virtual Assistance
Academy and got certified on
May 1, 2022
Social Media Marketing &
Management
Email Marketing & Management
WordPress Management
Graphic Design using Canva
E-Commerce
MailChimp
Studied FB Ads Management and
Shopify Management at HomeBased Connect and was certified
on April 18, 2022