Rizaldy R. Borlongan

CAREER SUMMARY I'm a experienced Executive Assistant in fastpaced environment. Proven strong interpersonal and communication skills plus the ability to handle multiple tasks efficiently and accurately. A self-directed team player who is willing to go extra mile RIZALDY R. BORLONGAN V I R T U A L A S S I S T A N T KEY COMPETENCIES Adept in Technology Verbal & Written Communication. Organization Time Management Strategic Planning Resourcefulness Detail-Oriented COLLEGE San Sebastian College-Recoletos de Manila C.M Recto, Manila Bachelor of Science in Commerce major Business Management| 1994 - 1998 I RECENTLY GRADUATED FROM AN ONLINE VIRTUAL ASSISTANCE ACADEMY WHERE I LEARNED Email Marketing Email Management Social Media Marketing Social Media Management E-Commerce Management Basic Graphic Design using Canva Wordpress Management. Mailchimp CONTACT INFORMATION Email:--Website: https://rizaldyborlongan.wordpress.com/ Mobile: - Sype: - WORK HISTORY EXECUTIVE ASSISTANT TO THE PRESIDENT & CEO Ritegroup Incorprated | March 2018 - present Report directly to the President and CEO Coordinate the flow of information both internally and externally. Handle the Regulatory Department (Company's Permit and Licenses) and Process the renewal Company's Permit, Licenses, Certificate and Insurances on time Maintain schedules and calendars Handle incoming mail Prepare and manage Standard documents, correspondence, and reports. EXECUTIVE ASSISTANT TO THE PRESIDENT & CEO Diversified Prime Group | July 2016 - February 2018 Setting up travels, and managing executive meetings and appointment with Clients and Local Government Units. Securing Government mandated registrations and permit for the project. Securing documents (Bills of Materials and Structural Designs) of the project Attending meeting with different Local Government Units (LGUs). Close monitoring of all the Project's expenses, Cash Position and Cash Budget Attending Partner's and Client's meeting regularly. Monitors and update Company's Cash Position, Cash Budget and Cash Flow of the company. Work closely with Human Resource Department and Accounting Department. Monitors all deadlines of different department which includes payments of employee's COMPENSATION & BENEFITS such as SSS, Philhealth and HDMF contribution and loan payment, submission and filing of BIR returns and Bills Payment. Provide LEADERSHIP.. OTHER COURSE ATTENDED BPO TRAINING ACADEMY June 16-20, 2024 INTENSIVE COURSE FOR CALL CENTER AGENT (ICCA) WORK HISTORY(CON'T) ADMINISTRATIVE ASSISTANT/ ACCOUNTING ASSISTANT Grace Reyes Design, Inc. (GRDI)| February 2015-May 2016 ADMINISTRATIVE ROLE Prepare and process Payroll and employee’s compensation and benefits. Prepare and Manage Cash Disbursement Book and Cash Receipt Book. Provide information for the preparation of Income Tax Return. Process Government License and Registration Process payment BIR 2550M, 2550Q, 1601C, 1601E. Prepare and process Government remittances like SSS, Philhealth and HMDF monthly contributions and loans, Prepare Check Voucher and Check Payments Office Supply Monitoring and Purchases Handle and Manages Petty Cash Fund Maintain and manage Office schedules and Calendar of Payments and Renewal. Process Travel Itineraries of CEO local and abroad TECHNICAL ROLE (FOR THE COMPANY'S ONGOING PROJECT) Follow up supplier quotations. Prepare Purchase Order (PO) Follow up schedule and coordinate deliveries. Prepare and Issue Official Receipt Prepare Letter of Agreement and Letter of Intent Close coordination with the Technical Group of thecompany (Architect and Interior Designer). Monitor and tabulate Project Expenses. Maintaining Client's file with confidentiality CUSTOMER SERVICE REPRESENTATIVE (CERTIFIED) SPI Global, Mandaluyong City| August 2014January 2015 Financial Account: WESTER UNION ACCOUNT (EMEA-Europe, Middlea East and Africa) Inbound/ Outbound calls (Europe-Middle East-Africa) Check Status of the Money Transfer. Assisting customer on Web troubleshooting concerning Online Account. Account maintenance like resetting password, unlocking profile and deactivating account. Assisting Money transfer over the phone. Assisting customer on their Refund by verifying their Credit Card transfer through banks and send email to their local bank regarding their transactions. Cancelling and changing the names of their Money Transfer details. Assisting Customer in reporting Fraud and other illegal activities on their money transfer, creating case report and provide awareness on how to identify and prevent fraud. CONTACT INFORMATION Email:--Website: https://rizaldyborlongan.wordpress.com/ Mobile: - Sype: - CAREER HIGHLIGHTS EDAAM TRADING COMPANYIS LOCATED IN DAMMAM, SAUDI ARABIA. THE COMPANY DEALS WITH IMPORT AND EXPORT OF FROZEN AND FRESH MEAT PRODUCTS MOSTLY FROM PAKISTAN, EGYPT AND SUDAN. IT’S MAIN OFFICE IS LOCATED IN DAMMAM. Pioneer Employee. Created Official Documents for the Company Created standard Office Procedure and help polishing Protocols in inventory Management and in providing information. WORK HISTORY(CON'T) EXECUTIVE ASSISTANT TO THE CHAIRMMAN OF THE BOARD Edaam Trading Co., Dhahran Jubail Highway Dammam, Saudi Arabia | April 2013 to Report directly to the Chairman of the Board and Vice Chairman of the Board. Preparing, arranging and scheduling bosses’ travel arrangements, flight booking and their business visa. Prepare and manage Standard documents, correspondence, and reports Monitor and Answer inquiries and other information on email. Organize and coordinate meetings and conferences Create Official Pricelist (Quotations) of the Edaam Trading Co. and send to different company around the world. Conducting Pre-Sales like answering inquiries about the prices of the product, mode of payments, terms and conditions and other products specifications and descriptions. Sending Price Request to different suppliers. Creating and Maintaining Clients/ Customer’s files Communicate verbally and in writing to answer inquiries and provide information about the product we offer. Create Purchase Order and sent it to Pakistan, India and other tie ups. Processing and submitting Shipment Document to different Government Agencies Tracking up Shipments. Managing and maintaining file for Inventory Control. Monitoring Inventory record, Maintain schedules and calendar strictly. Handle incoming mail. CUSTOMER SERVICE REPRESENTATIVE TELEPERFORMANCE| December 2012- March 2013 TELCO Account: Boost Mobile Perform PTN change, Market change, and equipment swap. Process phone insurance and warranty. Basic troubleshooting. Provide information needed b the customer. Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. CONTACT INFORMATION Email:--Website: https://rizaldyborlongan.wordpress.com/ Mobile: - Sype: - WORK HISTORY(CON'T) ADMINISTRATIVE ASSISTANT INTERNATIONAL MESSENGERS INC.| October 2001-November 2012 Responsible in providing full range of clerical support to the Manager by preparing day to day transaction of the company. Reporting directly to the manager. Retrieving transactions through fax and email. Preparing daily disbursement. Planning and controlling day to day expenses. Close coordination with the different Bank Officers. Monitoring daily Foreign Exchange Rates of different bank and ongoing Exchange Rates abroad. Monitor and budgeting cash fund from the bank. Handling and monitoring petty cash funds, Compensation and Benefits. BIR payments, SSS premiums. SECRETARY ASIAN DEVELOPMENT BANK| August 1999October 2001 Reporting to multiple Expat bosses. creating office documents for approval, and provide office reports Provides full range of secretarial and clerical support to officers by preparing/drafting standard documents. Answer phones and direct all incoming calls to appropriate party promptly and efficiently Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Responsible for heavy calendar management. Managing work schedules and travels arrangements and coordinating activities for the assigned units. Prepares reports by collecting and analyzing information Secures information by completing data base backups. recording meeting discussions. Conserves executive's time by reading, researching and routing correspondence; drafting letters andocuments. PERSONAL INFORMATION Born in Manila on the 16th of September 1977. God fearing, smart, high in integrity, flexible and continually seeking to improve oneself, their co-worker and the company. Resourceful and energy/stress tolerance. Personable, confident, work oriented with a high energy level. Works with minimum supervision and handles stress effortlessly. SSS #:- TIN #:- CONTACT INFORMATION Email:--Website: https://rizaldyborlongan.wordpress.com/ Mobile: - Sype: -