Ritz Ann Joiz Jacinto Recto

RITZ RECTO V I R T U A L A S S I S T A N T PROFILE Quezon City, Philippines - I am an individual with proven experience in quality assurance, document management, auditing, and implementation of management systems -linkedin.com/in/ritzannjoiz/ March 25, 1994 | 28 y/o SKILLS Also, I underwent intensive Virtual Assistant training, tackling topics such as Social Media Management, E-Commerce VA, and Bookkeeping, to enhance my skills and knowledge in the freelancing industry EXPERIENCE QA/QMS HEAD/DCO Email Management Schedule Management Handyware Philippines Incorporated,- Project Management, oversee processes in the operation Basic Research Supplier sourcing and accreditation Data Entry Handling customer complaints Documentation Project Management Social Media Management Facilitated training and refreshers Planning Preventive Maintenance activities Internal Quality Audit Screening and hiring Basic Graphic Design Assisted in conducting Customer Satisfaction Surveys Basic Accounting Document Management Wordpress Management Process Reviewer and editor QA SPECIALIST EDUCATION BS FOOD TECHNOLOGY Polytechnic University of the Philippines- Handyware Philippines Incorporated,- System Audit Inventory Audit Document Management Data Entry Process reviewer TRAINING|CERTIFICATION VIRTUAL ASSISTANT BOOTCAMP JAN 2023 CUSTOMER SERVICE EXCELLENCE WORKSHOP SEPT 2020 E-COMMERCE FOR VA JAN 2023 CONTROL OF DOCUMENTED INFORMATION MAY 2018 BOOKKEEPING AND QUICKBOOKS Jfeb 2023