Ritika Koul

RITIKA KOUL www.linkedin.com/in/ritika-koul - -Jammu Roles & Responsibilities Project Associate, Tech - Broxer,March 2019– March 2021. • Schedule meetings, coordinate & communicate between developers, designers, testers, product managers to ensure agile project management. • Break software development projects into stories & tasks on JIRA for the software development teams. . • Strategically resolve project management gaps in the existing process. • Manage the development & tracking of project plan and deliverables in scrum meetings. • Present reports at the month end to optimize issues in workflow. • Work with Product Management to understand the priority features and fixes and cascade this information to Developers. Content Writer, UX - Credihealth,June 2018 – Feb 2019. v T A 4% v • Identify and resol e the gaps in content de elopment by changing Meta data and content assets on web pages. his helped to impro e the product usability on web pla orm. • cti ely performed /B testing in content push notifications which increased the use engagement by 0 of the existing and con ersion rate by 0 • Proofread, edit, and write articles for the Credihealth blog and communication channels. • Solely responsible for n Page SE page SE of Hospital group pages and blog pages which significantly increased the ranking decreased the bounce rates. • Pro ide content strategy for social media channels of Credihealth. ser engagements significantly increased because of my work and recommendations. A v v v UX O- O & Off& v & tf 5% O r U Technical Researcher- Locus Rags,December 2017 – May 2018. • Handle full cycle project management for tech section. • Edit, write and proofread documents in the form of case studies and business proposals. • Define project scope and be responsible for execution of existing and future consumer experience. • Design prototypes of concept based projects which bagged distinction in final tests. • Identify and report project issues, slippage of tasks and project risks to Project Manager and facilitate timely resolution. Qualification, Skills & Tools Rajasthan technical university , 2013-17 Bachelors degree in Computer Science, 7.69/10 BE Senior secondary education, C S , 2013 PCMB .9 54 % BE Secondary education, C S , 2011 1.6 8 % Project Management JIRA, Confluence, Trello, T Slack, ableau. Technical Skills Html,S L Databases, n Page SE Documentation Q & OO G-Suite, MS excel, MS power point, Notion. Data Analysis oogle nalytics Semrush G A Product Management Wireframing, Qualitative Analysis, Usability testing, User Experience, Figma, Draw.io & Miro Case Studies Solved Information Gap in health care domain by providing a UX friendly Information architechture. Skills : Design Thinking, User experience, Content writing, editing, wireframing, Qualitative Analysis Article : How Clear Decision Making enhances organizational Performance. Skills : Content Writing, project management