Ritesh Sridhar | Freelancer Resume

RITESH SRIDHAR Head PMO | Portfolio & Program Management expert | Digital Transformation Leader Ph:- | Email:-| Profile: www.linkedin.com/in/riteshas Toronto, Canada PROFESSIONAL SUMMARY Strategic and results-driven leader with over 12 years of experience in service delivery, operations management, and digital transformation engagements. Adept at leading large teams, optimizing business processes, and driving continuous improvement. Expert in managing P&L, resource planning, vendor negotiations, and driving regulatory compliance. Strong track record of building high-performance teams, leveraging automation, cloud solutions, and data analytics to drive operational excellence. KEY ACHIEVEMENTS ● Managed a portfolio of projects to the tune of over USD75M in major technology transformations across North America, driving operational improvements and reducing costs. ● Led a large Payroll Implementation (Dayforce) project with a budget of over USD 18M impacting over 20K employees in NA. ● Spearheaded an Automation Center of Excellence to optimize workflows and implemented Lean-driven automation reducing inefficiencies and achieving $3M annual savings. ● Earned multiple awards including prestigious CEO Award for successful project delivery and generating cost savings. CORE COMPETENCIES ● ● ● ● ● ● ● ● Technology Strategy & Roadmap Development Continuous Improvement Cross-Functional Leadership & Team Development Data Analytics & Forecasting (Power BI, Tableau, SQL) Project Management tools (MS Project, Asana, JIRA, DevOps) Expert in Workday, Dayforce, SAP and other home grown solutions RPA tool expertise on BluePrism and UIPath Cloud solutions (AWS, Azure) CERTIFICATIONS ● Professional Scrum Master (PSM - 1) from Scrum.org ● Project Management Certificate from University of Winnipeg ● PMP Certification (in progress) WORK EXPERIENCE Manager, PMO NA – Magna International, Toronto Aug 23 - Oct 24 Project Management Office - North America ● Drove innovative approach and built strategies to increase the department's overall efficiency by at least 25%. ● Directed a strong team of 15+ program managers delivering complex digital transformation programs across HR, IT, finance, and operations. ● Coached and mentored the diverse team and accelerated career development of team members through ongoing coaching, achieving multiple internal promotions. ● Managed a $75M+ portfolio, achieving on-time delivery and over 95% stakeholder satisfaction. ● Established a streamlined service delivery framework and boosted SLA compliance by 30%. ● Built and implemented dashboards to monitor project pipeline, performance KPIs, and resource utilization in real-time. ● Streamlined project intake approval and governance process. ● Partnered with finance to align budgets, achieving cost containment within ±3% of forecasted spend across the portfolio. ● Introduced agile hybrid frameworks across PMO, increasing delivery velocity. Key Projects delivered as Program Manager Dayforce implementation for North America team and Certinal e-Signature Solution implementation ● Led the successful implementation of a $18M Dayforce payroll transformation, impacting 20K employees and reducing payroll cycle time by 25%. Owned planning, budgeting, resource management, data migration (ETL), system integration, testing, reporting and deployment of the project. ● Led $750K budget e-Signature solution Implementation and generated savings of over $500K annually. ● Delivered key updates to sponsors, end users, and department heads, aligning project milestones with business objectives. Manager, Digital Transformation – Deloitte LLP, Toronto Mar 21 - Jul 23 Digital Automation and Tech advisory ● Built and led a new business line focused on RPA and ERP advisory, generating $1.6M+ in revenue over two years. ● Delivered automation solutions to some of the Fortune 500 and mid-market clients, achieving an average ROI of 210% per project. ● Implemented AR/AP automation for Shopify and Cassette Media, cutting manual effort by 65% and improving cash cycle by 22%. ● Improved client delivery throughput by 30% through agile sprints and sprint retrospectives. ● Managed team utilization at 87%+, while maintaining project margins above 38%. ● Oversaw 20+ RFPs and closed projects totaling over $2M in signed engagements. Project Manager – Canadian Pacific, Winnipeg Jun 18 - Mar 21 RPA Automation Center of Excellence team ● Awarded by the CEO for execution of all the projects with a success rate of over 98% and reducing the exception rate by 75% and increased finance operations TAT by 48%. ● Spearheaded and led the RPA Center of Excellence, delivering over 35 automation solutions across operations, finance, and supply chain. ● Achieved $3.2M in recurring annual cost savings through automation, process standardization, and exception reduction ● Oversaw a pipeline of 100+ automation candidates, prioritizing 30 high-impact cases with an average implementation time of 4-6 weeks ● Maintained stakeholder satisfaction at 90%+ across all project reviews and governance checkpoints. ● Designed project plans, project charters, bi-weekly status meetings to the stakeholders, maintained RAID logs, planned resources and handled conflicts during the development of RPA projects. Business Analyst - SkiptheDishes, Winnipeg Oct 16 – Jun 18 ● Developed data-driven operational forecasting models that optimized inventory management and resource allocation for supply chain operations. ● Implemented real-time logistics optimization using GPS and remote navigation systems, which significantly improved delivery times and reduced operational inefficiencies. ● Collaborated with cross-functional teams to analyze KPIs and drive continuous improvement in supply chain processes, leading to a measurable increase in business efficiency. IT Analyst - Lakshmi Vilas Bank, India May 2014 – July 2016 IT Analyst - IBM, India Nov 2011 – June 2012 EDUCATION Post-Secondary Diploma in Project Management The University of Winnipeg – PACE, Canada MBA in Marketing & Systems SDMIMD, India Bachelor of Engineering in Computer Science Visvesvaraya Technological University, India Sept 2016 – Sept 2017 June 2012 – April 2014 Sept 2007 – April 2011