RITCHIELYN
DONGSAL
AMAZING VIRTUAL ASSISTANT
HARD SKILLS:
PERSONAL PROFILE
Computer Literate
I am a fully dedicated Virtual
Assistant. I am a result-oriented and
very positive person. My priority is to
deliver an excellent outcome and
help my clients take off some loads
on their shoulders.
Google Suites
Graphic Design
Microsoft Offices
Google Analytics
Customer Support
Administrative Skills
Database Management
EDUCATIONAL
BACKGROUND:
Project Management (Trello and Asana)
E-Commerce Management (Shopify and Facebook Page)
Eastern Visayas State
University
Bachelor of Science in
Information Technology
Communication Skills (Email, Slack, Whatsapp and Skype)
Social Media Management (Facebook, Instagram, Twitter, Linkedin and Tiktok)
SOFT SKILLS:
Graduated: March 2013
Flexible
Creative
Rajah Soliman Science and
Technology High School
Friendly
Organized
Graduated: March 2009
Team player
Hard worker
Detail-oriented
Positive-minded
CONTACT
INFORMATION:
+(639)-
Domus One Brgy. San Andres
Cainta Rizal, Philippines-WWW.LINKEDIN.COM/IN/RITCHIELYNDONGSAL
LIVE:.CID.A3E2DA189A45A4EE
Honest and Trustworthy
WORK EXPERIENCES:
Admin Assistant and Customer Support
DBP Service Corporation (Home Development Mutual Fund)
July 2015 - Present
- Assist and deals with Clients in their concerns
- Review and Check the completeness of submitted documents
- Releasing of clients mortgage documents
- Creating daily reports to measure the performance of the team
- Communicating with clients thru email and call about their loan
processing
- Conducting reports and analysis
Product Online Seller
Owner and E-Commerce Manager
Happy Shoppe Collections| April 2017 - Present
-
Product Research and Listing
Direct Supplier Research
Marketing on Social Media Platforms
Managing of orders and shipping of products
Uploading of Products daily
Customer care
