Ritche Arriba

Experienced Graphic Artist, for online eBooks, Presentation materials, Infographics, LOGO designs, E-commerce, App design for social media, Image manipulation and enhancements, Web landing page and layout, T-shirt designs.

Has broad experience in the field of Publishing and its processes. 

Experienced Book Cover designer.

Point of Contact for escalations. Tasked to handle critical authors with escalation design and layout complaints to ensure that their needs are met. 

Experienced Customer care and Technical Team Manager for both back office and phone support. Tasks include and is not limited to; Engaged client calls and meetings, manage the team in a daily basis and deliver .

Managed team handling in both technical and customer service accounts for phone and chat support. 

Was able to achieve a Cite champion award for two consecutive quarters as a team manager. 

Named as one of the Ten most outstanding employee of the year in 2014.

Possesses competent communication skills both written and verbal.

Experienced in developing modules, conducting and evaluating skills training (related to both Arts and business process) among management staff and co-Artists and aspiring Artists.

Highly trainable, adaptable and self-motivated.