Rita Vicini

Via Per Grantola 49 Montegrino Valtravaglia (Varese), Italy - - www.linkedin.com/ritavicini RICULUM VITAE Rita Vicini Mobile Number- Birthdate- Marital StatusSingle Swiss Work Permit G – Commuter – being renovated PROFILE & PERSONAL STATEMENT Accomplished Marketing & Business Development Manager & Certified Expert in International Trade offering over 15 years experience building and maintaining client relationships. Sales & Marketing Director for fashion & textile industry. Responsible for new client lead generation & qualification, corporate branding and competitive positioning. Responsible for the development and management of national B2B Mobility CRM & Demand Generation marketing programs, including strategic planning, KPI goals, budget management, execution, and ROI tracking. Experience in a sales leadership, channel and partner development management role. Worked in an operational function and have experience with working in a pressurised and targeted sales environment. Strong interpersonal skills and proven ability to establish and develop relationships with senior decision makers. Ability to influence, negotiate and gain commitment at all organizational levels in several languages – Italian – English – German – Spanish. Worked as Company Administrator and Compliance Officer in a well-known Law Office in Lugano, Switzerland. CORE COMPETENCIES Strategic PlanningTeam Leadership Revenue EnhancementCompetitive Intelligence Solution SellingProduct Education Operational ExperienceResearch & Analysis Relationship BuildingProject Management CommunicationProcess Improvement Resource AllocationCustomer Relationship Territory ManagementBranding AREAS OF EXPERTISE - MANAGERIAL Able to work independently in a fast paced and rapidly changing environ-ment Build business in new markets and areas Can identify opportunities as well as threats Developing and motivating teams Ability to retain long-term and high quality client relationships as well as recurring business Understanding client`s needs and issues from a business point of view Ability to communicate in a clear and effective manner High level of personal organisation and time management skills Able to deal with multi decision maker sales processes Able to cope with pressure and work in a fast paced environment Fluently speaking several languages – English – German – French – Spanish Russian – Japanese – Italian mother tongue Analytical thinking: Ability to reason and make decisions based on data and evidence Creative thinking Adaptability: Adjusting to changing market conditions and pivoting when necessary Social influence: Ability to work with other people and persuade them of your vision AI and Big Data: Ability to use artificial intelligence and large data sets to gain insights and improve performance Data skills: Ability to collect, clean, analize, visualize and present data using various tools and methods CAREER HISTORY - ILLIG ITALIA – Varese, Italy Customer Service Coordinator Managed order entry workload so that orders were entered the day received. Coordinated orders with production and logistics to ensure on time and complete to customers. Addressed incoming customer inquiries and offered productive solutions that increased customer satisfaction. Assisted consumers with questions regarding our product. Translator March 1982-June 2000 MASCIONI S.P.A. Cuvio (Varese), Italy Customer Service Coordinator Customer service in the areas of Private Label Export / Intercompany Preparation of product and customer cost calculations, Reporting Creation and maintenance of special statistics and presentations Global Trade fairs organization Monitored and maintained brand image through business model change. May 1994-August 1994 MASCIONI U.S.A. - New York Customer Service Coordinator Organization of the new New York Branch June 2000-March 2001 March 2001-May 2020 Further duties Since March 2001 Treuhandgesellschaft – Lugano, Tessin Kundenbetreuerin – Treuhand Compliance Officer aktive und selbständige Betreuung von Treu-handmandaten von nationalen und interna-tionalen Kunden Gewinnung neuer Mandantengruppen Gesellschaftsgründungen und Liquidationen Betreuung von in- und ausländischer Holdings, Finanzgesellschaften Erstellung und Überarbeitung von Standard- verträgen Verantwortung für die Gesellschaftsad-ministration Abwicklung des Zahlungsverkehrs Unterstützung bei Yearesabschlüssen und Steuererklärungen natürlicher und juristischen Personen) Compliance Officer (Sorgfaltspflicht gemäss der SRO-SAV Vorschrifen) Mein Tätigkeitsbereich umfasst das breite Spektrum der Treuhandaufgaben, von der Gründung über sozialversicherungs- und steuerrechtliche sowie betriebswirtschaftliche Fragestellungen. Ich bin auch Ansprechspartner für die inter-nationale Kundschaft. CAVALCO S.A. – Riva San Vitale (TI) (Switzerland) - Sales Manager - Customer Service Manager Spearheaded strategic international brand initiative for a recently introduced fashion licence that delivered a 20% increase in global sales. Identified potential new and deepened existing business relationships to achieve company revenue goals. Created and implemented a new company-wide sales process that resulted in more efficient communication with existing customers and increased productivity Organized and travelled to fashion business shows throughout Europe Resolved customer and business issues, performed root cause analysis, and drove solutions Evaluated sales territory potential and implemented strategic and tactical marketing plans. Set budgets, prepared sales and expense fore-casts, and set sales quotas. Responsible for all business development and sales growth via multi-tiered distribution channels for all existing and new sales territories. Emilio Bianchi Law Office Lugano (Switzerland) - Company Setup & Administrator - Compliance Officer Active and independent support of trustee mandates of national and international clients Acquisition of new client groups Incorporation and liquidations Support of domestic and foreign holding companies, finance companies Preparation and revision of standard contracts Responsibility for corporate registration Processing of payment transactions Assistance with annual financial statements and tax returns of natural and legal persons) Compliance Officer (Duty of care according to SRO-SAV regulations) My field of activity covered the broad spectrum of : Fiduciary duties, from foundation to social security and tax law as well as annual returns & business management issues Accounting Human Resources IT Management VAT Returns Certified Document Translation Social Security Tasks Care of apprentices Real Estate Administration Performing a variety of administrative tasks for assigned staff including expense reporting, scheduling, meeting coordination, etc. Responding to tenant needs, ensuring that administrative and building technical staff resolved problems and services were provided in compliance with policies, procedures, regulations and contractual obligations and standards. Maintaining tenant, vendor and property files, including insurance certificates, lease abstracts, etc. in accordance with prescribed standards. Administering accounts payable and accounts receivable. Coding invoices for payment, in-putting into accounting system and forwarding original invoices to accounting for payment. Performing other duties as assigned by the ownership. EDUCATION - ‘Giovanni Pascoli’ Secondary School Germignaga (Varese), Italy Grade - Excellent - Swiss High School ‘Rosetum’ Besozzo (Varese), Italy Languages – German-English Grade - 30/30 – max. grade - Machine Writing Course Grade 30/30 – max. grade 1977 Summer course for foreign German teachers and students at Johannes Guten-berg University in Mainz, Germany Grade - 'Very good' - Swiss High School ' Rosetum'. Besozzo (Varese), Italy Languages – English-French Grade - 30/30 – max. grade June 1979 Cambridge Proficiency in English' (CPE) exam at the English Language Centre in Varese, Italy Grade - ' good' 1990 Private lessons with a Spanish teacher in Luino (Varese), Italy 27-29 October 1991 Lufthansa Travel Course Penta Hotel in Heidelberg, Germany - Japanese Course (1st year) at ‚Città di Varese‘, Language School in Varese, Italy (grammar, conversation, Japanese culture, etc.) Grading certificate ‘good’ - Japanese Course (3nd and 3rd year) at ‚Bénédict‘, Language School in Lugano, Switzerland Grading certificate ‘good’ 5-8th July 1993 CEGOS FOS' Assistant Manager' Course Milan, Italy 1995 ABC REED Travel Planning Course Jolly Hotel, Milan, Italy October-June- Spanish Course (4th year) at the Higher Education School in Lugano, Switzerland (grammar, conversation, Spanish culture, etc.) October-June- Russian Course (1st Year) at the Higher Education School in Lugano, Switzerland (grammar, conversation, Russian culture, etc.) October-June- Spanish Course (8th year) at the Higher Education School in Lugano, Switzerland (grammar, conversation, Spanish culture, etc.) October-June 1997 Russian Course (2nd year) at the Higher Education School in Lugano, Switzerland (grammar, conversation, Russian culture, etc.) September-November- DELE Nivel Superior Preparation Course at Lugano Higher School, Switzerland The Diploma de Español Nivel Superior is a proof of excellent knowledge of the Spanish language, which enables a high level of communication.(General European Reference Framework C2). October-June- Spanish Course (9th year) at the Higher Education School in Lugano, Switzerland October-June- Russian Course (3rd year) at the Higher Education School in Lugano, Switzerland (grammar, conversation, Russian culture, etc.) November 2004-May 2005 IPSOA MASTER IN INTERNATIONAL TAX LAW Milan, Italy - VARIOUS TAX LAW AND TAX CONSULTING SEMINARS IN LUGA-NO, SWITZERLAND June 2017-April 2018STRATEGIC MARKETING & DIGITAL COMMUNICATION MASTER Il Sole 24 Ore Business School – Milan March 2019-July 2019 March 2024 March 2024 March 2024 March 2024 May 2024 May 2024 June 2024 MASTER OF SCIENCE IN SPORTS MARKETING, DIGITAL MARKETING, SPONSORSHIP & COMMUNICATION, SPORTS MANAGEMENT Il Sole 24 Ore Business School Milan, Italy TIME MANAGEMENT Linkedin Learning GENERATIVE AI Google Cloud – in progress ARTIFICIAL INTELLIGENCE Deeplearning.AI – in progress STRATEGIC SELF-MARKETING AND PERSONAL BRANDING New York State University – in progress GLOBALIZATION COURSE Italian Foreign Trade Association Milan, Italy ARTIFICIAL INTELLIGENCE Google Career Certificates - online Microsoft Certified: Power BI Data Analyst Associate – Certifications In progress LANGUAGES ITALIAN Mother tongue ENGLISH C1 FRENCH C1 GERMAN C1 SPANISH C1 RUSSIAN Basic skills in speaking, reading and writing JAPANESE Basic skills in speaking, reading and writing CHINESE Beginner MEMBERSHIPS December- Since March 2021 - ASSOCIATED MEMBER OF FEDER-MANAGER Italian Managers' Association Rome, Italy ASSOCIATED MEMBER OF I.M.I.T. ITALIAN MANAGERS FOR INTER-NATIONAL TRADE Milan, Italy Member of the DIGITAL MARKETING EXPORT GROUP – IMIT – Milan, Italy Member of the SOUTH AMERICA WORK GROUP – IMIT, Milan, Italy Member of ASIA WORK GROUP – IMIT, Milan, Italy Member of CONCESSIONAL FINANCE GROUP – IMIT, Milan, Italy Member of CONTINUING EXPORT EDUCATION GROUP – IMIT, Milan, Italy ASSOCIATED MEMBER OF UNI-EXPORT MANAGER (ITALIAN EX-PORT & MARKETING MANAGERS) Bassano del Grappa, Italy REFERENCES & DOCUMENT COPIES References & document copies are available upon request.