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RITA UJIRO-MONNITEY B
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Email:-HIGHLIGHTS
A skilled professional with extensive experience in Administrative Support, Office
Management, Business Support, HR administration, Customer Service and Data Entry.
Knowledgeable in handling confidential matters and information, able to multi task and highly
adaptable.
Core strengths include:
Administrative Support
Virtual Support
Enterprise research.
Business administration.
Data Entry
Human resources.
Strategic planning.
Correspondence
Customer service/Customer support
Handling Proprietary Information
Document handling
Research.
EDUCATION
B.Sc. Management –University of Port-Harcourt, Rivers State, Nigeria, 2012
National Diploma in Marketing- Institute of Management and Technology, Enugu, 2004
WORK EXPERIENCE
Virtual Support/ Virtual Assistant on Upwork | Nov 2021 till date
Business Administrator │ 2019 till Date
Immelle Clothing and Accessories Port-Harcourt, Rivers State, Nigeria
Fast-growing fashion home that I created, communicated, and implemented the vision.
Selected Responsibilities:
Developed and implemented business plans for the organization.
Spearhead the research for new product lines to include in the business.
Ensured recruitment process for staff was conducted with a blend of interviewers that
cut across a good business and religious background to allow for a balanced drive
toward the concept of moral and work ethics.
Administrative Assistant (Main Warehouse )│ 2007 –2013
PRODECO International Limited Onne, Rivers State, Nigeria
A Civil Engineering Company in Port Harcourt, Rivers State Nigeria
Selected Responsibilities:
Provided Administrative Support to the Department Manager in areas of
correspondence (phone, email, and paper correspondence), Calendar management,
handling confidential documents
Produced and distributed correspondence emails, memos, letters, forms, and other
documents for the department
Created and maintained the company's filing systems (paper and electronic).
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RITA UJIRO-MONNITEY B
(-
Email:-WORK EXPERIENCE, CONTINUED
Assisted the Head of Department with recruitment process: raised staff requisition
forms, filled staff data forms and documentation of new staff information.
Assisted in preparation of regularly scheduled reports i.e. weekly and monthly
manpower and man hour reports.
Data Entry tasks as assigned by the Head of Department
Handled the requisition, receipt and issuance of office supplies to all departments.
Periodic inventory on all office stationery and consumables.
Customer Service Representative/Sale Customer Support │ 2005 –2006 (INTERNSHIP)
GLACEO Communications Limited, Rivers State, Nigeria
GLACEO Communication is a telecommunication company in Rivers State, NigeriaSelected Responsibilities:
Received customer requests and complaints, resolved them, or provide options for
resolution.
Attended to calls, emails and recorded information provided.
Kept accurate record of customers' requests and channeled them to the appropriate
office.
Research Assistant │ 2002 –2004
Research and Marketing Services Enugu, Enugu State, Nigeria
Research and Marketing Services Company in Lagos with annex in Enugu providing services
that help individuals and businesses get the best out of real-time data analysis.
Selected Responsibilities:
Developed questionnaires for conducting research works.
Executed research works by sampling and recording consumer opinion on new or
existing products.
Sampled products to aid market testing, and product decision.
ADDITIONAL EDUCATION AND TECHNICAL SKILLS
Customer Service Foundations – LinkedIn Learning
Customer Relations- MIDEK Concept (A Training and Development consulting firm
based in Lagos). 2010
Microsoft Office (Ms Word, Excel, Outlook) Google Suite (Google docs, Gmail, Google
forms, spreadsheet, Calendar, Google Meet, Hangout), Slack, Trello
