RITA PUZON
VIRTUAL ASSISTANT
PERSONAL PROFILE
CONTACT ME AT-
A highly talented, detail-oriented Virtual Assistant and
customer service advocate by giving exceptional support
and ensuring tasks are completed on time. Strive in fastpaced, virtual environments following established
procedures and practices to exceed all customer
expectations. Experienced in creating an effective,
organized environment in which I can excel at focusing on
providing client support, resolving issues, and developing
relationships to ensure loyalty and growth.
WORK EXPERIENCE
VIRTUAL ASSISTANT
VIRTUAL DIGITAL AGENCY| JUNE 17 - present
SKILLS SUMMARY
Managed appointments and calendars and booked
meetings with new and existing clients.
Utilize problem-solving skills to resolve customer issues
and enhancing service level.
Maintain a detailed delivery calendar to coordinate
schedules and appointments.
Appointment Setter
ESL TEACHER
Canva
Customer Loyalty
Customer Service
51 TALK| JUNE 22 - JANUARY 5
Teaching the English language to kids ages 5-14 years.
Uses gestures and TPR's for a more interactive class.
Give rewards and praises to boost students confidence.
EDUCATIONAL HISTORY
CARLOS HILADO MEMORIAL STATE COLLEGE
Bachelor of Secondary Education major in Mathematics |June -March
2016
-Studied Foundation of Mathematics and other Branches.
