Rita Omowoma

rita omowoma Ogun State, Nigeria   Nigeria ---….. www.linkedin.com/in/rita-omowoma- Professional Summary Detail-oriented Administrative Assistant and Customer Support Professional with strong skills in managing schedules, preparing reports, and maintaining organized records. Experienced in addressing customer concerns, resolving issues, and building positive client relationships. Proficient in conducting market research, coordinating procurement processes, and improving administrative efficiency. SkillsReport PreparationCustomer Complaint Resolution Scheduling File and Storage ManagementResearchData Management OnboardingTime Management Team SupervisionMultitasking Appointment SettingTeam Coordination and Training Work History 01/2022 to date Administrative support Womart IT Prepared and submitted weekly and monthly organizational reports to support informed decision-making. Interfaced with customers to address and resolve complaints, ensuring satisfaction and fostering positive relations. Managed the daily schedule of the executive officer, coordinating appointments and meetings for streamlined operations. Organized and maintained company files to ensure easy access to essential information. Prepared invoices for goods supplied, facilitating accurate financial records. Conducted market research on suppliers to assess product quality and pricing, supporting effective purchasing decisions. 03/ 2021 to 01/2022 Career Brake for child Birth 06/2018 to 01/2022 Food Analyst Primera Foods Facilitated the onboarding process for newly hired analysts, ensuring they understood lab procedures and quality standards. Supervised temporary staff and interns, delegating tasks and providing guidance to improve their lab skills and productivity by 0%. Conducted regular hourly analyses, generating timely and accurate reports to support production decision-making within a strict one-hour timeframe. Demonstrated advanced multitasking skills by analyzing samples, testing product quality, and preparing samples for further analysis simultaneously, ensuring tasks were completed within strict timeframes. Scheduled monthly and weekly inspections of lab equipment and inspected conformity to standards and functionality. Monitored production staff to ensure adherence to quality control standards, supporting consistent product quality. Developed and implemented resolutions for production downtimes caused by failed quality tests, improving process efficiency. 09/2016 to 06/2018 Managing Director Mercy Medicare Oversaw daily operations, including inventory management, procurement, and scheduling, ensuring smooth and efficient workflows. Managed financial activities, including budgeting, and expense tracking, demonstrating strong organizational and numerical skills. Recruited, trained, and supervised staff, fostering a productive and collaborative work environment. Developed and maintained professional relationships with suppliers, healthcare professionals, and community stakeholders, showcasing excellent communication and interpersonal abilities. Streamlined administrative tasks, including record-keeping, report generation, and correspondence, ensuring high standards of accuracy and timeliness. Addressed customer inquiries and complaints effectively, prioritizing client satisfaction and building trust. 05/2015 to 06/2016 Biology /Class Teacher Origbo Grammer School Moro– Osun state Maintained accurate and up-to-date attendance records for students, showcasing excellent organizational skills. Developed comprehensive lesson plans and ensured their timely submission to relevant authorities. Designed, set, and administered tests, assignments, and examination questions to assess student understanding effectively. Engaged students through interactive teaching methods, leveraging familiar and relatable terms to simplify complex concepts. Demonstrated exceptional time management and multitasking abilities by balancing teaching duties with administrative responsibilities. Education 2015 Higher National Diploma Food Technology Federal Polytechnic Ilaro Training and Certifications Digital Witch In-demand IT skills Allison Virtual Assistant Administrative Assistant